Star citizen error 60015

Star Citizen is an ambitious space simulation game that has captivated gamers with its vast open-world experience. However, like any complex online game, it’s not uncommon to encounter errors during gameplay. One such error that players often face is Star Citizen Error 60015. This error can be frustrating, but with the right knowledge and troubleshooting steps, it can be resolved effectively. In this article, we will explore the reasons behind Error 60015 and provide you with a step-by-step guide to fix it. So, let’s dive in and get you back into the immersive world of Star Citizen!

star citizen error 60015

Reasons behind the error

  1. Internet Connection Issues: A weak or unstable internet connection can lead to Star Citizen Error 60015 due to high latency, packet loss, or temporary interruptions in the service.
  2. Server Maintenance or Downtime: The game servers may undergo maintenance or experience technical difficulties, resulting in temporary connectivity issues and triggering Error 60015.
  3. Outdated Game Client: Using an outdated version of the Star Citizen game client can cause compatibility issues with the game servers, leading to Error 60015. Regularly updating the game client is necessary to avoid this error.
  4. Firewall Interference: Firewalls configured to block the necessary communication ports for Star Citizen can prevent the game from connecting to the servers, resulting in Error 60015.
  5. Network Configuration Issues: Incorrect network configurations, such as router settings or network restrictions, can disrupt the connection between the game client and the servers, causing Error 60015.
  6. ISP Restrictions: Some Internet Service Providers (ISPs) may have specific restrictions or limitations that affect the connection to online games like Star Citizen, leading to the occurrence of Error 60015.
  7. Hardware or Software Conflicts: Conflicts between certain hardware or software components on your system can interfere with the game’s connection to the servers and trigger Error 60015.
  8. Temporary Server Overload: During peak hours or major game events, the game servers can experience a high influx of players, leading to temporary overload and resulting in Error 60015.
  9. DNS Issues: Incorrect DNS settings or DNS server problems can impact the game’s ability to resolve server addresses, causing Error 60015.
  10. Third-Party Software Interference: Certain third-party applications, such as antivirus programs or background processes, can interfere with the game’s network connectivity and trigger Error 60015.

How to Fix star citizen error 60015? 

Fix 1: Troubleshooting Internet Connection Issues

If you are experiencing Star Citizen Error 60015 due to internet connection issues, follow these steps to resolve the problem:

  1. Check your Internet Connection: Ensure that you have a stable and reliable internet connection. Connect your device to the internet via a wired connection if possible, as it tends to be more stable than wireless connections.
  2. Restart your Router/Modem: Power cycle your router or modem to refresh the connection. Simply unplug the power cable, wait for 10-15 seconds, and then plug it back in. Wait for the router/modem to fully restart.
  3. Disable VPN or Proxy: If you are using a VPN or proxy service, try temporarily disabling it. Some VPNs or proxies can interfere with the game’s connection to the servers and cause Error 60015.
  4. Disable Firewall or Add Exception: Temporarily disable your firewall or configure it to allow Star Citizen to communicate through the necessary ports. Consult your firewall’s documentation or settings to add an exception for the game.
  5. Check for Network Traffic or Bandwidth Issues: Ensure that there are no other bandwidth-intensive activities or downloads happening on your network while playing Star Citizen. Close any unnecessary applications or downloads to free up bandwidth.
  6. Contact your ISP: If you consistently experience connection issues while playing Star Citizen, consider reaching out to your Internet Service Provider (ISP) to inquire about any known issues or to troubleshoot your connection.

Remember to test your connection after each step to see if the error persists. If the problem persists, proceed to the next fix.

Fix 2: Checking for Server Maintenance or Downtime

If the error is occurring due to server maintenance or downtime, follow these steps:

  1. Visit Official Sources: Check the official Star Citizen website or the game’s official social media channels for any announcements regarding scheduled maintenance or server downtime. The developers often communicate such information in advance.
  2. Patience is Key: If server maintenance or downtime is the cause of Error 60015, there is not much you can do except wait. The developers work diligently to resolve any issues and restore gameplay as quickly as possible. Keep an eye on the official sources for updates on when the servers will be back online.

If the servers are back up and you are still experiencing Error 60015, proceed to the next fix.

Fix 3: Updating the Game Client

To fix Error 60015 caused by an outdated game client, follow these steps:

  1. Launch the Game Launcher: Open the Star Citizen game launcher on your computer.
  2. Check for Updates: The launcher should automatically check for updates. If not, look for an “Update” or “Check for Updates” option and click on it. The launcher will then scan for any available updates.
  3. Install Updates: If updates are found, follow the on-screen instructions to download and install them. This process may take some time depending on the size of the update.
  4. Restart the Game: After the updates are installed, close and relaunch the game to ensure that the changes take effect.

Test the game after updating to see if Error 60015 has been resolved. If the issue persists, move on to the next fix.

Please note that these troubleshooting steps address common causes of Star Citizen Error 60015. If the issue persists after trying these fixes, it is recommended to reach out to Star Citizen’s support team for further assistance.

Read more : Call of duty mobile authorization error 5b1202

Fix 4: Verifying DNS Settings

If you suspect that incorrect DNS settings are causing Star Citizen Error 60015, follow these steps to verify and update your DNS settings:

  1. Open Network Settings: Go to your computer’s network settings. On Windows, you can access it through the Control Panel or by right-clicking on the network icon in the taskbar and selecting “Open Network & Internet settings.”
  2. Access Adapter Settings: Look for the option to manage network adapters or change adapter settings. Click on it to open the list of available network adapters.
  3. Choose Network Adapter: Identify the network adapter that is currently in use (e.g., Ethernet or Wi-Fi). Right-click on it and select “Properties.”
  4. Select IPv4 Properties: In the adapter properties window, locate “Internet Protocol Version 4 (TCP/IPv4)” and select it. Click on the “Properties” button.
  5. Adjust DNS Settings: In the IPv4 properties window, you’ll see options to obtain DNS server addresses automatically or to use specific DNS server addresses. Choose the option to use specific DNS server addresses.
  6. Enter Preferred DNS Server: Enter the IP address of a reliable DNS server in the “Preferred DNS server” field. You can use public DNS servers such as Google DNS ( or Cloudflare DNS (
  7. Enter Alternate DNS Server (Optional): If you want to set an alternate DNS server, enter its IP address in the “Alternate DNS server” field. This step is optional but can provide additional redundancy.
  8. Save Changes: Click “OK” to save the changes and close the adapter properties window.

Restart your computer and launch Star Citizen again to see if Error 60015 is resolved. If not, proceed to the next fix.

Fix 5: Checking Third-Party Software

Third-party software and background processes can sometimes interfere with Star Citizen’s network connectivity. Follow these steps to identify and resolve any conflicts:

  1. Close Unnecessary Applications: Close any unnecessary applications running in the background, especially those that consume a significant amount of network resources. Check your taskbar and system tray for any such applications and close them.
  2. Disable Antivirus or Firewall Temporarily: Temporarily disable your antivirus software or firewall to check if they are causing the connectivity issue. Remember to enable them afterward for ongoing protection.
  3. Check for Software Updates: Ensure that your operating system, antivirus software, and firewall are up to date with the latest patches and updates. Outdated software can sometimes cause conflicts with network connections.
  4. Add Star Citizen as an Exception: If you find that your antivirus or firewall is blocking Star Citizen’s network access, add the game as an exception or whitelist it in the respective software settings. Consult the software’s documentation or support for guidance on how to add exceptions.

After making these adjustments, relaunch Star Citizen and see if Error 60015 is resolved. If the error persists, move on to the next fix.

Fix 6: Flushing DNS Cache

Flushing the DNS cache can help resolve connectivity issues that may be causing Star Citizen Error 60015. Follow these steps to flush the DNS cache:

  1. Open the Command Prompt: Press the Windows key, type “Command Prompt,” and open the Command Prompt application.
  2. Run Command as Administrator: Right-click on the Command Prompt and select “Run as administrator” to open it with administrative privileges.
  3. Execute the Command: In the Command Prompt window, type the following command and press Enter:


Copy code

ipconfig /flushdns

  1. Wait for Confirmation: Wait for the command to execute and for the confirmation message stating that the DNS resolver cache has been successfully flushed.
  2. Close Command Prompt: Once the command has executed and the cache has been flushed, close the Command Prompt window.

Restart your computer and launch Star Citizen again to check if Error 60015 is resolved. If the error persists, proceed to the next fix.

Fix 7: Reinstalling Star Citizen

If all else fails, reinstalling Star Citizen may resolve any underlying issues causing Error 60015. Follow these steps to reinstall the game:

  1. Uninstall Star Citizen: Go to the Control Panel on your computer and open the “Programs” or “Apps” section. Locate Star Citizen in the list of installed programs, right-click on it, and select “Uninstall.” Follow the on-screen instructions to complete the uninstallation process.
  2. Delete Remaining Files: After uninstalling Star Citizen, navigate to the installation directory (typically in the “Program Files” or “Program Files (x86)” folder) and delete any remaining Star Citizen folders or files.
  3. Download the Latest Installer: Visit the official Star Citizen website or the game’s distribution platform (such as Steam) and download the latest installer for the game.
  4. Install Star Citizen: Run the downloaded installer and follow the on-screen instructions to reinstall Star Citizen on your computer.
  5. Update the Game: After the installation is complete, launch Star Citizen and allow it to update to the latest version. Follow any prompts or instructions provided by the game launcher.

Test the game after reinstalling to see if Error 60015 has been resolved. If you continue to experience the error, it is recommended to reach out to Star Citizen’s support team for further assistance.

Note: Before reinstalling the game, make sure to back up any important game data or files to avoid data loss.

These additional fixes should help address Star Citizen Error 60015 and get you back to enjoying the immersive world of the game.

Fix 8: Contacting Star Citizen Support

If none of the previous fixes have resolved Star Citizen Error 60015, it is recommended to reach out to the official Star Citizen support team. Provide them with detailed information about the error, including any troubleshooting steps you have already taken. They can offer personalized assistance and further investigate the issue to provide a resolution.

To contact Star Citizen support, visit the official website and look for the support or contact section. Follow the instructions provided to submit a support ticket or to find alternative means of contacting their support team.

Remember to be patient and cooperative while working with support, as they will likely require additional information and may need time to investigate the issue thoroughly.

Note: It’s essential to keep your game client and related software up to date, as future updates may address known issues and fix Error 60015.

Preventing the error tips

To prevent encountering Star Citizen Error 60015 and ensure a smooth gaming experience, follow these tips:

Tip 1: Maintain a Stable Internet Connection

  • Use a wired connection whenever possible, as it provides a more stable and reliable connection compared to wireless networks.
  • Invest in a high-quality router/modem and ensure it is positioned in a central location for optimal signal coverage.
  • Regularly check your internet connection speed and address any issues with your Internet Service Provider (ISP) if necessary.

Tip 2: Keep Your Game Client Updated

Follow steps:

  • Enable automatic updates for Star Citizen or regularly check for updates manually.
  • Updated game clients are more likely to have bug fixes, performance improvements, and compatibility enhancements, reducing the chances of encountering errors like Error 60015.

Tip 3: Configure Firewall and Security Settings

  • Ensure that your firewall and antivirus software are configured to allow Star Citizen to communicate through the necessary ports.
  • Add Star Citizen as an exception or whitelist it in your security software to prevent any interference with the game’s network connectivity.

Tip 4: Check for Server Maintenance and Downtime

Follow steps:

  • Before launching the game, check the official Star Citizen website or social media channels for any announcements regarding scheduled maintenance or server downtime.
  • Avoid playing during maintenance periods to minimize the chances of encountering connectivity issues.

Tip 5: Close Unnecessary Background Applications

  • Close any unnecessary applications running in the background, especially those that consume a significant amount of network resources.
  • This will free up bandwidth and system resources for Star Citizen, reducing the likelihood of encountering network-related errors.

Tip 6: Verify Hardware and Software Compatibility

Follow steps:

  • Ensure that your computer meets the minimum system requirements for Star Citizen.
  • Keep your graphics drivers, operating system, and other essential software up to date to ensure compatibility with the game.

Tip 7: Participate in the Star Citizen Community

  • Join the official Star Citizen forums or social media groups to stay updated on any known issues or troubleshooting tips shared by the community.
  • Engage with other players to learn from their experiences and gather insights on maintaining a smooth gaming experience.

By following these preventive tips, you can minimize the occurrence of Star Citizen Error 60015 and enjoy uninterrupted gameplay in the expansive universe of Star Citizen.


Star Citizen Error 60015 can be a frustrating obstacle in your gaming experience, but by understanding the reasons behind it and following the appropriate troubleshooting steps, you can overcome this error. Remember to ensure a stable internet connection, check for server maintenance or downtime, and keep your game client updated.

If you continue to experience Error 60015 even after following these steps, it may be worth reaching out to Star Citizen’s support team or consulting the game’s official forums for further assistance. Stay patient and persistent, and soon enough, you’ll be back exploring the vast universe of Star Citizen without any connectivity issues. Happy gaming!


What is Star Citizen Error 60015?

Star Citizen Error 60015 is a connectivity issue that occurs while playing the game.

Why am I getting Error 60015?

You may encounter this error due to internet connection problems, server maintenance, or outdated game client.

How can I fix Error 60015 caused by internet connection issues?

Ensure a stable connection, restart your router, and disable firewalls temporarily.

What should I do if the servers are undergoing maintenance?

Check official sources for announcements and wait until the servers are back online.

How can I update my game client to fix Error 60015?

Launch the game launcher, check for updates, and install any available updates.

Can third-party software interfere with the game’s connectivity?

Yes, disable or configure antivirus/firewall and close unnecessary background applications.

What if the error persists after trying the fixes?

Contact Star Citizen support for further assistance and provide detailed information about the error.

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