Error code 107 samsung tv

Experiencing an error code 107 on your Samsung TV? Don’t worry; we’ve got you covered. We understand the frustration of this error appearing just when you are about to enjoy your favourite show. In this guide, we will explore the reasons for this common issue and provide step-by-step solutions to get you back to your viewing pleasure in no time.

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Understanding the Error Code 107

This error code 107 Samsung TV typically surfaces when there’s a network-related issue. You may see this code pop up when there are problems with your Internet connection, or when the television’s system fails to connect with the Samsung server. Understanding the root cause of the error is crucial in finding the right fix.

error code 107 samsung tv

Causes of Error Code 107

  1. Poor Network Connection: Firstly, the error may be due to an unstable or poor network connection. When your Samsung TV cannot connect to the Internet properly, it can lead to the dreaded error 107.
  2. Samsung Server Issue: Secondly, the issue may be on Samsung’s end. If their servers are down or undergoing maintenance, your TV could struggle to connect, causing the error code 107 to appear.
  3. Outdated Firmware: Lastly, outdated firmware could also be causing this error. If your TV’s software is not up to date, it can cause various issues, including error code 107.

How to Fix Error Code 107 on Your Samsung TV?

Fix 1: Check Your Internet Connection

A stable internet connection is the backbone of your Samsung TV’s operation. The error code 107 often arises due to connection issues. Therefore, let’s explore the steps to diagnose and resolve these problems.

Step 1: Test Internet Speed

Start by testing your Internet speed. Use any reliable online speed testing tool like or Ensure that your internet speed is sufficient for streaming. If your connection speed is significantly lower than what your internet service package promises, there may be an issue with your service provider.

Step 2: Power Cycle Your Router

If the speed test shows normal results, power cycling your router could be the next solution. Unplug your router, wait for about 30 seconds, then plug it back in. Allow a few minutes for the router to reconnect to the Internet. This can help to refresh your connection and solve minor network glitches.

Step 3: Check Connection Status on Samsung TV

Now, check your Samsung TV’s connection status:

  1. Press the ‘Menu’ button on your Samsung TV remote.
  2. Navigate to ‘Settings’, then ‘General’.
  3. Now go to ‘Network’ and then select ‘Network Status’.

If your TV is not connected, you need to connect it by following the next steps.

Step 4: Connect Samsung TV to the Internet

To reconnect your Samsung TV to the internet:

  1. Go back to the ‘Network’ settings as per Step 3.
  2. Click on ‘Open Network Settings’.
  3. Choose your network from the available list and enter your password if prompted.
  4. Wait for the connection to be established.

After these steps, your Samsung TV should reconnect to the internet. Hopefully, the error code 107 would now be a thing of the past. However, if you still face issues, it might be a good idea to get in touch with your Internet service provider or Samsung’s customer support for further assistance.

Fix 2: Check Samsung Server Status

If you have checked your internet connection and still encounter the error code 107, the problem might be on Samsung’s end. Let’s understand how to check Samsung’s server status:

Step 1: Visit Samsung’s Official Website

Go to Samsung’s official website. They usually post updates on their website if their servers are down or under maintenance. Look for any such notifications.

Step 2: Check Samsung’s Social Media Accounts

Samsung often shares updates regarding server downtimes or issues on their social media platforms such as Twitter or Facebook. Checking these platforms can provide you with real-time updates about any existing issues with Samsung’s servers.

Step 3: Contact Samsung Customer Support

If you can’t find any information on Samsung’s website or their social media accounts, the most reliable way to confirm if the issue lies with Samsung’s server is to reach out to their customer support directly. They can confirm if there is any ongoing maintenance or issue with their servers that might be causing the error code 107.

Remember, if Samsung’s servers are down, all you can do is wait until they’re up and running again. Unfortunately, there is no workaround for this issue since it’s outside of your control. Rest assured, server issues are typically resolved quickly to ensure a seamless user experience.

Read more: 4c error in Samsung washing machine

Fix 3: Update Your Samsung TV Firmware

At times, an outdated firmware could be the culprit causing the error code 107. An essential part of troubleshooting this error is ensuring that your Samsung TV has the latest firmware. Here’s a detailed guide on how to update your Samsung TV firmware:

Step 1: Check Current Firmware Version

Before updating, you should know your TV’s current firmware version. To do this:

  1. Press the ‘Menu’ button on your Samsung TV remote.
  2. Scroll to ‘Support’ and select ‘Contact Samsung’.
  3. Here, you’ll see the ‘Model Code’, ‘Software Version’, and other information about your TV.

Note the ‘Software Version’ as you’ll need to compare this with the latest version on Samsung’s website.

Step 2: Check for Latest Firmware Version on Samsung’s Website

Next, visit Samsung’s official website to check the latest firmware version for your model. Navigate to the support section and enter your TV’s model code. Compare this with the software version you noted earlier. If there’s a newer version available, it means your TV needs an update.

Step 3: Update Firmware on Samsung TV

Now, let’s proceed to update the TV firmware:

  1. Click on ‘Menu’ on your Samsung TV remote.
  2. Scroll down to ‘Support’ and then click on ‘Software Update’.
  3. Select ‘Update Now’.
  4. If a new update is available, a message will pop up asking if you want to update the software. Click ‘Yes’.
  5. Wait for the update to download and install. This can take some time, so be patient.
  6. Once the update is complete, your TV will turn off and on again.

After the update, check if the error code 107 still persists. An up-to-date firmware ensures optimal TV performance and often resolves error codes.

Remember, if the error code still pops up after all these fixes, it’s best to contact Samsung’s customer support for further assistance. They have a team of professionals who can guide you through more advanced troubleshooting steps or provide a service request if necessary.

Fix 4: Reset Your Samsung TV to Factory Settings

Sometimes, the error code 107 on your Samsung TV may persist due to some deep-rooted system issues. In such cases, resetting your Samsung TV to its factory settings might be an effective solution. This process will erase all your personalized settings and restore your TV to its original state, often resolving persistent errors. Here’s how to perform a factory reset:

Step 1: Backup Your Settings

Before resetting your TV, remember to take note of your settings and preferences, as these will be erased during the process. Write down any specific picture settings, app login details, or other custom configurations that you wish to reinstate after the reset.

Step 2: Access the Reset Option

Next, access the reset option on your Samsung TV:

  1. Press the ‘Menu’ button on your Samsung TV remote.
  2. Scroll to ‘Settings’ and press the ‘Enter’ button.
  3. Scroll down to ‘Support’, then go to ‘Self Diagnosis’.
  4. Here, you’ll see the ‘Reset’ option.

Step 3: Enter the PIN

To protect your data, Samsung asks for a PIN before resetting. If you haven’t changed the PIN, the default one is usually 0000. Enter the PIN and proceed.

Step 4: Perform the Factory Reset

After entering the PIN, your TV screen will display a warning about the data loss. If you’re sure about proceeding, select ‘Yes’, and the TV will start resetting. The TV might restart during this process, which is normal.

Step 5: Reconfigure Your TV

After the reset process, you’ll need to reconfigure your TV settings, including language, time zone, and internet connection. Refer to the backup of your settings made in step 1 for this.

Once completed, check if the error code 107 still appears. This process resolves most system-related issues, and your Samsung TV should now work smoothly without showing the error code. If the problem persists, it’s time to get in touch with Samsung’s customer support for a comprehensive diagnosis and solution.

Fix 5: Disable VPN or Proxy Servers

Sometimes, error code 107 on your Samsung TV might be caused by the VPN or Proxy servers you’re using. These services can interfere with the direct connection between your TV and Samsung’s servers, leading to error messages. Disabling these services might be the key to resolving this issue. Here’s a step-by-step guide on how to do it:

Step 1: Check your Network Settings

Firstly, check if you’re connected to a VPN or Proxy server:

  1. Press the ‘Menu’ button on your Samsung TV remote.
  2. Navigate to ‘Settings’ and then to ‘Network’.
  3. From there, go to ‘Network Status’ and select ‘IP Settings’.
  4. If you see that the ‘DNS settings’ are set to a specific number instead of ‘Automatic’, it means you’re using a custom DNS, possibly from a VPN or Proxy service.

Step 2: Disable the VPN or Proxy Server

To disable the VPN or Proxy server:

  1. Still in the ‘IP Settings’, navigate to ‘DNS settings’.
  2. Change it from ‘Enter Manually’ to ‘Get Automatically’.
  3. Press ‘OK’ to save your settings.

Step 3: Restart your Samsung TV

After changing the settings, restart your Samsung TV to ensure the new settings take effect. You can do this by pressing the power button on your remote, waiting for a few seconds, and turning it back on.

After restarting your TV, check if the error code 107 still appears. If you’re no longer using a VPN or Proxy, and your internet connection is stable, your TV should connect to Samsung’s servers without problems.

Remember, if the error persists even after trying this fix, it’s best to reach out to Samsung’s customer support. They are well-equipped to deal with such issues and can provide you with a solution tailored to your specific situation.

Fix 6: Reinstall the Troublesome App

In some cases, the error code 107 on your Samsung TV might be specifically related to an app that you’re trying to use. If you’ve noticed that the error appears when you’re using a particular app, reinstalling that app may solve the problem. Let’s go through the process step by step:

Step 1: Remove the Troublesome App

To remove the app:

  1. Press the ‘Home’ button on your Samsung TV remote.
  2. Navigate to the ‘Apps’ section.
  3. Find the app that’s causing the problem, highlight it, and press the ‘Enter’ button on your remote.
  4. Select ‘Delete’ or ‘Remove’ to uninstall the app from your TV.

Step 2: Power Cycle your Samsung TV

Once you’ve uninstalled the app, turn off your TV, unplug it from the power source, wait for about a minute, and then plug it back in and turn it on. This step ensures that all temporary configurations related to the app are cleared.

Step 3: Reinstall the App

After your TV is back on, you can reinstall the app:

  1. Go back to the ‘Apps’ section by pressing the ‘Home’ button on your remote.
  2. Navigate to the ‘Apps Market’ or ‘Download Apps’, depending on your TV model.
  3. Find the app you removed earlier, select it, and choose ‘Install’ or ‘Download’.
  4. Wait for the app to be installed and check if it works without showing the error code 107.

Reinstalling the app can help because it ensures that you have the latest version, and it also clears any corrupted data from the previous installation.

Remember, it’s essential to keep all your apps up-to-date to ensure they run smoothly. If the error code 107 still appears after this process, it’s advisable to contact Samsung’s customer support or the app’s developer for further assistance. They may be able to provide additional troubleshooting steps or fix any underlying issues with the app.

Fix 7: Ensure Correct Date and Time Settings

It might sound unusual, but incorrect date and time settings can sometimes cause the error code 107 on your Samsung TV. The TV relies on accurate date and time settings to communicate effectively with servers. If these settings are wrong, it could lead to errors. Let’s dive into the steps to check and correct these settings:

Step 1: Access Date and Time Settings

Firstly, you need to access the date and time settings on your Samsung TV:

  1. Press the ‘Menu’ button on your Samsung TV remote.
  2. Scroll to ‘Settings’ and then navigate to ‘General’.
  3. In the ‘General’ settings, find ‘Date and Time’.

Step 2: Set the Correct Date and Time

In the ‘Date and Time’ settings, you’ll find options to set the date, time, and time zone. Make sure that all these are correctly set according to your location.

If your Samsung TV is connected to the internet, you can also choose to set the date and time automatically. This way, the TV will fetch the correct date and time from the internet, ensuring accuracy.

Step 3: Confirm the Changes and Restart Your Samsung TV

After you have made the necessary changes to the date and time settings, confirm and save these changes. Then, restart your Samsung TV to ensure these changes take effect.

Once your TV restarts, check whether the error code 107 still appears. By ensuring the correct date and time settings, your TV can communicate effectively with Samsung servers, potentially resolving the issue.

However, if this doesn’t solve the problem, your best course of action is to reach out to Samsung’s customer support. They can provide further troubleshooting steps or service if necessary.

Fix 8: Clear Your Samsung TV Cache

Just like any computer or smartphone, your Samsung TV also stores temporary data, also known as cache, for faster operation. However, over time, this cache can become outdated or corrupted, which may lead to errors like error code 107. Clearing your Samsung TV’s cache can potentially fix this problem. Here’s how to do it:

Step 1: Access the App Settings

First, navigate to the settings for the app showing the error:

  1. Press the ‘Home’ button on your Samsung TV remote.
  2. Navigate to ‘Settings’, then go to ‘Apps’.
  3. Find and select the app that is causing the problem.

Step 2: Clear the Cache

Once you’re in the app settings, you can clear the cache:

  1. Navigate to ‘Storage’.
  2. Select ‘Clear Cache’ and confirm your choice.

Clearing the cache will remove the temporary data that the app has stored, but don’t worry, it won’t delete any important data.

Step 3: Restart Your Samsung TV

After clearing the cache, it’s a good idea to restart your TV to make sure all changes take effect:

  1. Press the power button on your Samsung TV remote.
  2. Wait a few seconds before turning your TV back on.

Once your TV is back on, check if the error code 107 still appears. Clearing the cache often resolves such errors by refreshing the app’s data.

However, if the issue persists, you should contact Samsung’s customer support. They can guide you through more specific troubleshooting steps or provide professional service if required.

Preventing the Error Code 107 on Samsung TV

While there’s no surefire way to completely avoid encountering the error code 107 on your Samsung TV, some preventative measures can reduce the likelihood of this error occurring. Here are some useful tips:

Keep Your Firmware Up-to-date

One of the best preventative measures is to ensure your Samsung TV firmware is always up-to-date. New updates often include bug fixes, performance enhancements, and new features that can prevent various error codes from occurring. Remember to regularly check Samsung’s official website for firmware updates.

Maintain a Stable Internet Connection

A poor or unstable internet connection can lead to various error codes, including 107. Ensure your home network is stable and strong enough to support your Samsung TV. Consider using a wired connection if the Wi-Fi signal is weak or unreliable.

Avoid Unnecessary VPN or Proxy Use

While VPNs and Proxy servers can provide security benefits, they can also interfere with your TV’s ability to connect to Samsung’s servers, leading to errors. If it’s not necessary, avoid using a VPN or Proxy server on your Samsung TV.

Regularly Clear the TV Cache

Clearing your Samsung TV’s cache regularly can prevent the accumulation of outdated or corrupted temporary data that might lead to errors. Try to make this a part of your routine maintenance for your Samsung TV.

Use Official Apps Only

Using unofficial apps can lead to various errors and may even harm your Samsung TV. Always download apps from Samsung’s App Store to ensure they’re compatible and safe to use on your TV.

Keep Apps Updated

Outdated apps can cause errors and hinder your TV’s performance. Make sure to update your apps as soon as updates are available. Remember, no system is immune to errors. However, regular maintenance and the correct usage of your Samsung TV can help ensure a seamless viewing experience. And if an error does occur, you now have a toolbox of fixes you can apply.


Error code 107 Samsung TV is a common issue, usually caused by network connection problems, Samsung server issues, or outdated firmware. It’s crucial to understand the underlying causes to apply the most effective solution. By checking your Internet connection, Samsung server status, and ensuring your TV has the latest software update, you can easily tackle this issue and return to your uninterrupted viewing experience. Don’t let an error 107 hinder your entertainment; follow our guide and get back to enjoying your Samsung TV to its full potential.

Remember, if the issue persists after trying these solutions, it might be best to contact Samsung support for further assistance. They are well-equipped to handle such issues and can guide you through additional troubleshooting steps. After all, your Samsung TV is an investment, and keeping it in the best possible working condition should be a priority.


What does error code 107 on my Samsung TV mean?

Error code 107 typically indicates a network-related issue preventing your TV from connecting properly.

How can I fix error code 107 on my Samsung TV?

You can fix it by checking your internet connection, updating firmware, or reinstalling troublesome apps.

Why is my Samsung TV showing error code 107?

The error can be caused by poor network connection, Samsung server issues, or outdated firmware.

Can a weak internet connection cause error code 107?

Yes, an unstable or slow internet connection can trigger error code 107 on your Samsung TV.

How do I update the firmware on my Samsung TV?

Go to the TV’s settings, find ‘Software Update’, and select ‘Update Now’ to update the firmware.

Is it necessary to contact Samsung support for error code 107?

You can try the troubleshooting steps provided, but if the issue persists, contacting Samsung support is advisable.

Will resetting my Samsung TV fix error code 107?

Resetting your TV to factory settings may resolve the error if it’s caused by system issues.

Can using a VPN or Proxy server cause error code 107?

Yes, VPN or Proxy servers can interfere with your TV’s connection and trigger error code 107.

How often should I clear the cache on my Samsung TV?

Clearing the cache periodically can help prevent errors; consider doing it every few months.

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