How to fix spotify keeps crashing on iPhone

In the fast-paced digital world we live in, a minor disruption in our daily routine can feel like a major inconvenience. Picture this, you’re in the middle of your morning jog, the sun is just beginning to cast its golden light, and you’re perfectly in sync with the rhythm of your favorite Spotify playlist. Suddenly, the music stops. You reach out to your iPhone, only to discover that Spotify has crashed. Again. Now, how are you going to complete your jog without your carefully curated ‘Morning Jog Jams’? If this scenario sounds familiar, then the question “How to fix Spotify keeps crashing on iPhone?” might be something you’ve asked yourself, as you tried to reclaim your disrupted routine. And you’re not alone.

Many Spotify users have faced this issue, and, luckily, there are steps you can take to fix it. Through a mixture of tech savvy solutions and preventative measures, you’ll be able to return to your morning jog routine without a hitch. So, pull up a chair, take out your iPhone, and let’s dive into the process. Because whether you’re a morning jogger, a night owl, or someone who simply enjoys a good playlist while cooking, here are the steps you’ll want to take.

How to fix spotify keeps crashing on iPhone

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Common Reasons Why Spotify Crashes on iPhone

Understanding the underlying causes of an issue is key to rectifying it effectively. When Spotify keeps crashing on your iPhone, several common culprits may be at play:

Outdated App Version

One of the main reasons for Spotify or any other app to crash regularly is that it hasn’t been updated in a while. App developers consistently roll out updates to fix bugs and enhance performance. If you’re using an outdated version of Spotify, you could be missing out on these crucial updates, causing the app to behave erratically or crash.

Outdated iOS Version

Similarly, if your iPhone’s operating system (iOS) is not up-to-date, it can cause compatibility issues with the apps installed on your device. Each iOS update brings a host of improvements, bug fixes, and new features that ensure your device and apps run smoothly. If your iOS version is outdated, Spotify might crash, freeze, or fail to load altogether.

Lack of Storage Space

An iPhone that’s running low on storage can cause apps to crash too. This is because apps need a certain amount of free space to create and manage temporary files while they’re running. When your iPhone is low on storage, it doesn’t provide this necessary space, causing apps like Spotify to crash frequently.

Spotify keeps crashing on iPhone? Steps to fix : 

1. Restarting Your iPhone

Just like how a break refreshes us and enables us to work efficiently, restarting your iPhone can often give it the boost it needs to run apps like Spotify smoothly.

A. Why It Helps

Restarting your iPhone can clear temporary files and close processes that are running in the background, freeing up system resources. This can often resolve small glitches and memory issues that might be causing Spotify to crash.

B. Proper Steps to Restart Various iPhone Models

It’s important to follow the correct procedure to restart your iPhone, which differs slightly based on the model.

  • For iPhone 8 or earlier: Press and hold the Top (or Side) button until the slider appears. Drag the slider to turn off your device. After your device turns off, press and hold the Top (or Side) button again until you see the Apple logo.
  • For iPhone X and later: Press and hold the Side button and either volume button until the slider appears. Drag the slider to turn off your device. After your device turns off, press and hold the Side button again until you see the Apple logo.

Remember, a regular restart is a simple yet effective way to keep your iPhone running smoothly.

2. Updating Spotify

Apps are frequently updated to introduce new features, improve performance, and fix bugs. Spotify is no exception.

Importance of Regular Updates

Regular updates are crucial for the optimal functioning of any app. These updates often contain bug fixes and improvements that can resolve the problem of Spotify crashing on your iPhone. If Spotify is not up-to-date, it could lead to instability and crashes, disrupting your music-listening experience.

How to Update Apps on iPhone

Updating Spotify, or any other app on your iPhone, is a simple process. Follow these steps:

  1. Open the App Store on your iPhone.
  2. Tap on your profile icon in the top-right corner of the screen.
  3. Scroll down to the Pending Updates section. If Spotify is listed, tap the Update button next to it.

If you have automatic updates enabled for your apps, Spotify will update itself whenever an update is available. However, it’s always a good idea to check for updates manually, especially if you’re encountering issues.

3. Updating Your iOS

Just like individual apps, your iPhone’s operating system (OS) also needs regular updates for smooth and efficient performance.

Importance of OS Updates

Operating system updates are essential for several reasons. They not only introduce new features and improve existing ones, but they also fix any known bugs or security vulnerabilities. iOS updates often include improvements that can help to resolve issues with apps, including Spotify. If your iPhone’s OS is outdated, it may lead to compatibility issues with Spotify, causing it to crash.

Steps to Update iOS

Updating your iPhone’s OS is quite straightforward. Here are the steps:

  1. Connect your iPhone to Wi-Fi and ensure it is charged or connected to a power source.
  2. Navigate to the Settings app on your iPhone.
  3. Scroll down and tap on General.
  4. Tap on Software Update. Your iPhone will check for updates.
  5. If an update is available, tap Download and Install.

Remember, before updating, it’s a good idea to back up your iPhone to prevent any potential data loss. Regularly updating your iOS ensures your iPhone is secure, efficient, and compatible with all your apps.

4. Reinstalling Spotify

At times, simply updating your apps and iOS might not resolve the crashing issue. In such cases, you may need to consider reinstalling Spotify.

When and Why to Reinstall

If Spotify continues to crash even after you’ve tried all the usual fixes, it might be time to reinstall the app. Reinstalling can help because it provides a fresh start for the app, clearing any corrupted data or problematic settings that could be causing it to crash.

How to Delete and Reinstall Spotify on iPhone

Here are the steps to delete and reinstall Spotify on your iPhone:

  1. To delete Spotify, press and hold the Spotify icon on your home screen.
  2. Tap on Remove App in the menu that appears.
  3. Confirm by tapping Delete.

After you have deleted the app, you can reinstall it from the App Store:

  1. Open the App Store and tap on the search icon.
  2. Type Spotify in the search bar and select it from the results.
  3. Tap on the Get or cloud icon to reinstall Spotify.

Once reinstalled, you’ll need to log back into your Spotify account. Any downloaded songs for offline use will need to be redownloaded. Reinstalling the app can often fix persistent issues that aren’t resolved by simpler fixes.

5. Checking Your Internet Connection

Streaming services like Spotify rely heavily on a stable internet connection. Issues with your connectivity can lead to Spotify behaving unexpectedly.

How Unstable Connection Affects Apps

An unstable or weak internet connection can cause Spotify to crash or stop playing music. Spotify needs a steady internet connection to stream songs, download music for offline use, and sync your library and playlists across your devices. If the connection is inconsistent, the app might not function properly and may crash.

Troubleshooting Connection Issues

If Spotify is crashing and you suspect it might be due to your internet connection, here are a few steps you can take to troubleshoot:

  1. Switch between Wi-Fi and cellular data: If you’re on Wi-Fi, try switching to cellular data, or vice versa, to see if the issue persists.
  2. Reset your network settings: Go to Settings > General > Reset > Reset Network Settings. This will erase all your saved Wi-Fi networks and passwords, and cellular settings, so use this as a last resort.
  3. Check your Wi-Fi signal strength: If the Wi-Fi signal is weak where you are, try moving closer to the router.
  4. Restart your router: Sometimes, simply turning your router off and on again can resolve connectivity issues.

Remember, a stable internet connection is crucial for Spotify and other online services to function properly.

6. Freeing Up Storage Space

Your iPhone’s storage plays a significant role in its overall performance. Insufficient space can cause apps like Spotify to crash.

 Role of Storage in App Functionality

Adequate storage space is vital for apps to function smoothly. Apps often need to create and manage temporary files while they’re running, and if there isn’t enough free space, they may not work properly or may even crash. Spotify, in particular, requires a sufficient amount of space to cache songs and download tracks for offline listening.

How to Free Up Space on Your iPhone

If you’re running low on storage space, you can take several steps to free up space on your iPhone:

  1. Delete unused apps: Go to Settings > General > iPhone Storage. You can see a list of your apps and how much space they’re using. Consider removing apps that you rarely use.
  2. Manage your photos and videos: Photos and videos can take up a lot of space. Consider transferring them to your computer or uploading them to a cloud service, then delete them from your device.
  3. Clear Safari cache: Go to Settings > Safari > Clear History and Website Data.
  4. Offload unused apps: This is a feature that automatically removes seldom-used apps but keeps their documents and data. You can enable it in Settings > iTunes & App Store > Offload Unused Apps.

By regularly managing and freeing up your storage space, you can ensure your iPhone and apps like Spotify function smoothly.

7. Closing Other Apps

The multitasking feature on your iPhone allows you to switch between apps quickly, but having too many apps open simultaneously can potentially impact the device’s performance.

 Why Too Many Open Apps Can Cause Crashes

Every open app uses a portion of your iPhone’s memory (RAM) and processing power. When too many apps are open at once, it can put a strain on your device’s resources, causing apps like Spotify to crash due to insufficient memory or processing power. Regularly closing apps you’re not using can help prevent this issue.

How to Close Apps on iPhone

Closing apps on an iPhone is easy and can be done in a few simple steps:

  1. On iPhone 8 or earlier, double-click the Home button to open the app switcher.
  2. On iPhone X or later, swipe up from the bottom of the screen and pause in the middle to open the app switcher.
  3. Swipe left or right to find the app you want to close.
  4. Swipe up on the app’s preview to close it.

By proactively managing the number of open apps, you can optimize your device’s performance and reduce the chance of Spotify or any other app crashing.

8. Resetting All Settings on Your iPhone

If none of the previous steps have resolved the crashing issue with Spotify, you may need to consider resetting all settings on your iPhone.

When to Consider This Step

A full settings reset should be considered as a last resort. It’s a more drastic step that will return your iPhone settings to factory defaults. This means it will remove all your preferences for Wi-Fi, Bluetooth, Do Not Disturb, Notifications, Brightness, and Wallpaper. However, it won’t delete any personal data like photos, videos, or contacts. It can be a useful step if the issue is down to a deeper software problem that isn’t resolved by simpler fixes.

Steps to Reset All Settings

Here’s how to reset all settings on your iPhone:

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap on General.
  3. Scroll to the bottom and tap on Reset.
  4. Tap on Reset All Settings.
  5. You will be asked to enter your passcode and confirm your decision.

After the reset is complete, you’ll need to reconfigure your settings, including Wi-Fi networks and passwords, but your personal data will remain intact. Resetting all settings can often resolve persistent issues that aren’t fixed by other solutions.

9. Force Quit Spotify App

Force quitting an application can often resolve temporary glitches and allow the app to start fresh when you open it again.

Here are the steps to force quit Spotify:

  1. On iPhone 8 or earlier, double-click the Home button to open the app switcher.
  2. On iPhone X or later, swipe up from the bottom of the screen and pause in the middle to open the app switcher.
  3. Swipe left or right to find Spotify.
  4. Swipe up on Spotify’s preview to force quit the app.

Now, you can reopen Spotify to see if it functions properly.

10. Offload the App from Cache

Offloading an app removes the app but keeps its documents and data on your iPhone. This can be helpful if you’re experiencing issues with the app and want to reinstall it without losing your data.

Here’s how to offload Spotify:

  1. Open the Settings app on your iPhone.
  2. Tap on General.
  3. Tap on iPhone Storage.
  4. Scroll down to find Spotify and tap on it.
  5. Tap on Offload App and confirm your decision.

Once the app is offloaded, you can reinstall it from the same screen or from the App Store, and your data and settings will be restored.

11. Contact Support

If none of the above solutions resolve the issue and Spotify continues to crash, it might be time to reach out to Spotify Support. They may be able to provide additional assistance or insight into the problem.

To contact Spotify Support:

  1. Visit the Spotify Support page on your browser (
  2. Click on Contact Us.
  3. Follow the prompts to describe your issue and get in touch with a support representative.

Remember, it’s always important to provide as much detail as possible about the issue, including the steps you’ve already taken to resolve it. This will help the support team diagnose and resolve your problem more efficiently.


Resolving Spotify crashes on your iPhone involves identifying potential issues and methodically addressing each. Start with simpler steps such as restarting your iPhone or updating Spotify, then proceed to more complex solutions like freeing up storage space or resetting all settings if needed. If problems persist, don’t hesitate to reach out to Spotify Support. By taking these steps, you’ll soon be back to enjoying your favorite tunes uninterrupted. Your music experience is essential, and ensuring its smooth operation is within your reach. Remember, the perfect soundtrack to your life is only a few clicks away. Enjoy the rhythm and let the music play!


1. Why does Spotify keep crashing on my iPhone?

Spotify might crash due to outdated app or iOS versions, insufficient storage, poor internet connection, or too many apps running.

2. How can I update Spotify on my iPhone?

You can update Spotify via the App Store. Tap on your profile icon and scroll to “Pending Updates” to find Spotify.

3. Will reinstalling Spotify delete my playlists?

No, your playlists are linked to your account, not the device. Reinstalling Spotify will not delete your playlists.

4. What does ‘Reset All Settings’ do on my iPhone?

It returns all system settings to factory defaults but doesn’t erase personal data like photos, videos, or contacts.

5. I’ve tried everything, but Spotify is still crashing. What now?

In such cases, reaching out to Spotify Support might be your best bet. They can provide further assistance.