Pandora app keeps stopping

Have you found yourself frustrated because your Pandora app keeps stopping? You’re not alone. This common problem affects many users worldwide, but fear not! We have thoroughly researched and compiled practical solutions to get your music streaming seamlessly again.

Pandora app keeps stopping

Why Does My Pandora App Keep Stopping?

There could be several reasons why your Pandora app keeps stopping. Understanding these causes is the first step towards finding the appropriate solution.

  • Outdated App Version: Just like any other app, Pandora needs timely updates for optimal performance. If your app isn’t updated, it may frequently crash or stop unexpectedly. Updating Pandora can fix bugs and improve stability, creating a better user experience.
  • Low Device Storage: Your device’s storage capacity can also impact the Pandora app’s performance. If your device’s memory is nearly full, the app may not function properly. Freeing up some space can significantly improve the app’s performance.
  • App Cache Issues: An overloaded app cache could be another reason why your Pandora app keeps crashing. Cache is temporary storage that helps apps load faster, but it can sometimes cause issues.

How to fix the Pandora App keeps stopping’ issue?

Now that we know the potential causes, let’s explore how to fix these problems. These steps should help you get back to enjoying your favorite tunes in no time.

Fix 1: Update the Pandora App

Here is a detailed step-by-step guide to help you update your Pandora app.

  • Step 1: Open Your Device’s App Store: On your mobile device, open the app store. For Android users, this will be the Google Play Store, and for iOS users, this will be the App Store.
  • Step 2: Search for the Pandora App: Use the search bar at the top of the app store to type in “Pandora”. The search results will display the Pandora app.
  • Step 3: Check for Updates: Once you see the Pandora app, check if there is an ‘Update’ button next to it. If there is, it means an update is available. If you see an ‘Open’ button instead, your app is up-to-date.
  • Step 4: Update the App: If an update is available, click on the ‘Update’ button. Your device will then download and install the update automatically.
  • Step 5: Restart the Pandora App: Once the update is complete, close the Pandora app completely if it was running. Then, relaunch the app and check if it is still stopping or crashing.

By following these steps, you can ensure that your Pandora app is always up-to-date, reducing the likelihood of crashes or stops. An updated app offers an improved user experience, with fewer glitches and more stability. Don’t let an outdated app hinder your music streaming experience. Keep your Pandora app updated!

Fix 2: Clear Device Storage

If your device is running out of storage, the performance of your Pandora app might be affected. Here’s a step-by-step guide on how to free up some space:

  • Step 1: Check Your Device’s Storage: Go to your device’s settings and find the ‘Storage’ section. Here, you can see how much space is currently being used.
  • Step 2: Identify Large and Unnecessary Files: Look for any large files that you no longer need. This can include old photos, videos, downloads, or apps that you don’t use anymore.
  • Step 3: Delete Unwanted Files: Delete any unwanted files to free up space. On most devices, you can do this by holding down on the file and selecting ‘Delete’ or ‘Remove’.
  • Step 4: Uninstall Unused Apps: If there are apps that you don’t use, consider uninstalling them. You can typically do this by holding down on the app and selecting ‘Uninstall’.
  • Step 5: Move Files to External Storage: Consider moving some files to an external storage device, like an SD card or a cloud storage service, to free up more space on your device.
  • Step 6: Restart the Pandora App: Once you’ve cleared up space, restart the Pandora app and see if the issue is resolved.

By keeping your device’s storage well-managed, you’re less likely to encounter issues like the Pandora app stopping. Plus, your device will likely run faster and smoother with more free space, improving your overall user experience.

Fix 3: Clear Pandora App Cache

Sometimes, the app’s cache could be the culprit causing the Pandora app to stop. Here’s how you can clear the cache:

  • Step 1: Go to Device Settings: Firstly, navigate to your device’s settings. This usually looks like a gear icon on the home screen or in the app drawer.
  • Step 2: Access Application Management: Scroll down and find the ‘Applications’ or ‘Apps’ section. This section allows you to manage all installed apps on your device.
  • Step 3: Find and Select Pandora: In the list of installed apps, search for Pandora. Once you find it, tap on it to open its settings.
  • Step 4: Clear the App Cache: Here, look for an option that says ‘Clear Cache’ or ‘Storage’. By selecting this, you’ll delete all temporary files that the Pandora app has stored.
  • Step 5: Restart the Pandora App: After clearing the cache, close the Pandora app completely if it’s running. Relaunch the app to see if the ‘Pandora app keeps stopping’ issue is resolved.

Clearing the app’s cache from time to time can help ensure that the Pandora app runs smoothly. This simple action can significantly improve your music streaming experience, as it often resolves common app performance issues.

Fix 4: Reinstall the Pandora App

When all else fails, reinstalling the Pandora app can often rectify persistent problems. Follow these steps to uninstall and then reinstall the Pandora app:

  • Step 1: Uninstall the Pandora App: On your device, locate the Pandora app icon. Long-press the icon until a menu appears, then select ‘Uninstall’. Alternatively, you can uninstall the app from your device’s settings menu, under ‘Apps’ or ‘Application Management’.
  • Step 2: Restart Your Device: After uninstalling, it’s a good practice to restart your device. This step ensures any residual files from the Pandora app are completely cleared from your device’s memory.
  • Step 3: Reinstall the Pandora App: Once your device has restarted, go to your device’s app store (Google Play Store for Android, App Store for iOS), search for Pandora, and then install it.
  • Step 4: Sign Into Your Account: After installation, open the Pandora app. You will be prompted to log in. Use your existing Pandora account credentials to sign in.
  • Step 5: Check if the Problem is Resolved: Start streaming your favorite music. If the Pandora app operates without stopping or crashing, the problem is likely resolved.

Reinstalling the Pandora app is a simple but highly effective solution when your app keeps stopping. While it may seem drastic, it can often eliminate any underlying issues that other troubleshooting steps might miss. With a fresh install, your Pandora app should be back up and running smoothly!

Fix 5: Check Your Internet Connection

An unstable or slow internet connection might cause your Pandora app to keep stopping. Here are steps to rectify potential internet issues:

  • Step 1: Check Your Internet Connection: Ensure you’re connected to the internet. You can check this by trying to open a webpage or another app that requires internet connectivity.
  • Step 2: Restart Your Router: If the internet connection is slow or unstable, consider restarting your router. Unplug it, wait for a minute, and plug it back in. This process often helps to resolve minor connectivity issues.
  • Step 3: Switch Between Wi-Fi and Cellular Data: Sometimes, the issue could be specific to the network you’re on. If you’re using Wi-Fi, try switching to cellular data, or vice versa, to see if the problem persists.
  • Step 4: Reset Network Settings: If the problem continues, you may need to reset your network settings. This option is usually found under the ‘Settings’ > ‘General Management’ > ‘Reset’ > ‘Reset Network Settings’. Remember, this will erase all network settings including Wi-Fi passwords.
  • Step 5: Check Pandora App: Open Pandora and see if it’s working smoothly. A stable internet connection is essential for the Pandora app to function properly.

A robust internet connection is key to an uninterrupted music streaming experience on Pandora. If your Pandora app keeps stopping, ensuring you have a stable, fast internet connection can often fix the problem.

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Fix 6: Check for Device Software Updates

Your device’s software version can affect the Pandora app’s performance. Outdated software may cause the app to crash or stop. Here’s how you can check for software updates:

  • Step 1: Open Your Device’s Settings: The first step is to access your device’s settings. Look for a gear icon on your home screen or in your app drawer.
  • Step 2: Navigate to Software Updates: For Android users, this option is usually found under ‘About phone’ > ‘System updates’. For iOS users, you can find this under ‘General’ > ‘Software Update’.
  • Step 3: Check for Updates: If there’s an update available, you’ll see an option to download and install it. If your software is up to date, you’ll see a message confirming this.
  • Step 4: Download and Install Updates: If an update is available, select ‘Download and Install’. Ensure your device is connected to Wi-Fi and has sufficient battery, as updates can consume significant data and power.
  • Step 5: Restart Your Device: After installing any updates, restart your device to ensure all changes are properly implemented.
  • Step 6: Open Pandora App: Once your device restarts, open the Pandora app to check if the issue has been resolved.

Keeping your device’s software updated ensures not just the smooth operation of the Pandora app, but all apps on your device. Regular updates often fix bugs, improve security, and enhance overall device performance. Ensuring your device is up-to-date can solve the ‘Pandora app keeps stopping’ issue and improve your overall user experience.

Fix 7: Disable Power Saving Mode

Sometimes, your device’s power saving mode can interfere with the Pandora app, causing it to stop or crash. Here’s how you can disable it:

  • Step 1: Open Your Device’s Settings: Access your device’s settings. You can usually find the settings app on your home screen or in your app drawer.
  • Step 2: Navigate to Battery Settings: Once you’re in settings, find the ‘Battery’ section. The exact wording may vary depending on your device.
  • Step 3: Find Power Saving Mode: In the battery settings, look for an option called ‘Power Saving Mode’, ‘Battery Saver’, or something similar.
  • Step 4: Disable Power Saving Mode: If power saving mode is enabled, turn it off. Some devices may allow you to exclude certain apps from power saving mode. If so, consider excluding the Pandora app.
  • Step 5: Check Pandora App: Once you’ve disabled power saving mode, open the Pandora app and see if it’s working properly.

If your device is constantly in power saving mode, it may limit the Pandora app’s performance, causing it to stop frequently. Disabling power saving mode, or excluding Pandora from it, can provide a more seamless streaming experience. However, be aware that this could consume more battery life. So, it’s a good idea to have your charger handy if you plan on streaming music for extended periods.

Fix 8: Ensure Pandora App is Compatible with Your Device

Incompatibility between your device and the Pandora app could be another reason why your Pandora app keeps stopping. Here’s how to ensure your device and the app are compatible:

  • Step 1: Check Pandora’s System Requirements: Go to Pandora’s official website or the help center and check the system requirements. Ensure your device’s operating system version is supported by the app.
  • Step 2: Update Your Device’s Software: If your device’s software is outdated, update it. Refer to Fix 6 for a detailed guide on how to update your device’s software.
  • Step 3: Check the App Version: Ensure you are using the latest version of the Pandora app. An outdated app might be incompatible with the latest system software.
  • Step 4: Update the Pandora App: If your app is outdated, update it from your device’s app store. Refer to Fix 1 for a step-by-step guide on updating the Pandora app.
  • Step 5: Reinstall Pandora: If the issue persists, try uninstalling and reinstalling the Pandora app. Refer to Fix 4 for instructions on how to do this.

By making sure your device and the Pandora app are compatible, you can ensure smoother operation of the app. Compatibility is key to enjoying your favorite tunes without interruption. If all else fails, consider using a different device that meets Pandora’s system requirements.

Fix 9: Contact Pandora Support

If all the above methods fail, contacting Pandora Support could be your best bet. Here’s how you can reach out to them:

  • Step 1: Visit the Pandora Help Page: On your web browser, visit the Pandora Help Page. Here you can find a wealth of information and troubleshooting guides.
  • Step 2: Browse Help Topics: Browse through the available help topics to see if your issue is addressed. There’s a good chance you might find a solution or an explanation for your problem.
  • Step 3: Contact Pandora Support: If you can’t find a solution in the help topics, scroll down to the bottom of the page and click on ‘Contact Pandora Support’.
  • Step 4: Fill Out the Support Form: You’ll be directed to a form where you can detail your issue. Be as specific as possible. Include your device model, Pandora app version, and a detailed description of the issue. Then, submit the form.
  • Step 5: Await Response: The Pandora Support team typically responds within a few business days. Follow the instructions they provide to resolve your issue.

While the ‘Pandora app keeps stopping’ issue can often be resolved with simple troubleshooting steps, don’t hesitate to contact Pandora Support if needed. They’re there to assist you and ensure your music streaming experience is as smooth and enjoyable as possible.

Preventing the Pandora App from Stopping

Having to deal with the Pandora app continually stopping can be frustrating. To avoid experiencing this issue, follow these preventive measures:

  • Keep Your Pandora App Updated: Make a habit of updating your Pandora app regularly. Developers constantly release updates to improve functionality and resolve bugs, ensuring a smoother user experience.
  • Maintain Adequate Device Storage: Low device storage can affect app performance. Regularly clear unnecessary files, and uninstall apps you don’t use to keep your device running optimally.
  • Monitor Your Internet Connection: Streaming apps like Pandora require a stable internet connection. Regularly check your internet speed and stability to ensure uninterrupted streaming.
  • Manage Your Device’s Power Saving Settings: If possible, exclude Pandora from your device’s power saving mode. This prevents the app from being affected by any limitations imposed to conserve battery life.
  • Keep Your Device’s Software Updated: Regularly updating your device’s software ensures compatibility with the latest version of apps, including Pandora. It also enhances overall device performance.
  • Regularly Clear Pandora’s Cache: Clearing the Pandora app’s cache regularly can prevent many issues. It frees up storage space and helps the app run more efficiently.

By following these preventive measures, you can enjoy a hassle-free music streaming experience and prevent the ‘Pandora app keeps stopping’ issue. Prevention is better than cure, after all!


The ‘Pandora app keeps stopping’ issue can indeed be a nuisance. However, with the right strategies, you can regain a seamless music experience. Remember, keeping both the app and your device updated is key. Clearing your app’s cache and device storage can also make a significant difference.

Power-saving mode and slow internet can hinder Pandora’s performance, so ensure you consider these factors too. Reinstalling the app can offer a fresh start when all else fails. In rare instances, Pandora might not be compatible with your device, and upgrading may be the only solution.

Remember, Pandora’s support team is always there to help when you can’t troubleshoot the issue yourself. So, don’t let these hiccups stop you from enjoying your favorite music. Stay patient, follow these steps, and get your Pandora app back on track. Happy listening!


Why does my Pandora app keep stopping?

The Pandora app might stop due to various reasons, such as outdated app version, low device storage, or slow internet connection.

How can I fix the Pandora app if it keeps stopping?

Try updating the app, clearing the app’s cache, checking your internet connection, or reinstalling the Pandora app as potential fixes.

Will updating my Pandora app stop it from crashing?

Yes, updates often include bug fixes that can resolve issues like app crashes. Always keep your Pandora app updated for the best performance.

Does clearing the app’s cache help?

Clearing the cache can help resolve issues as it removes temporary files that might cause the Pandora app to stop.

Can power saving mode affect my Pandora app’s performance?

Yes, power saving mode can limit an app’s functionality, potentially causing it to stop. Consider excluding Pandora from power saving settings.

How can I prevent the Pandora app from stopping in the future?

Keeping the app and your device updated, maintaining sufficient storage, and regularly clearing the app’s cache are some preventive measures.

What should I do if all fixes fail?

If the app keeps stopping despite trying all fixes, reach out to Pandora Support. They can help resolve the issue.

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