Call of Duty Mobile is a popular first-person shooter game that offers thrilling gameplay on mobile devices. However, like any online game, it’s not uncommon for players to encounter various technical issues. One such frustrating problem is the “Authorization Error 5b1202” that can disrupt your gaming experience. In this article, we will delve into the reasons behind this error and provide you with a step-by-step guide on how to fix it. We understand the importance of seamless gaming, so let’s explore this issue and find effective solutions together.
Understanding Call of Duty Mobile Authorization Error 5b1202
Call of Duty Mobile Authorization Error 5b1202 occurs when the game fails to authenticate your account credentials. This error can prevent you from accessing the game or connecting to its servers, leaving you unable to play.
Several factors can contribute to this error, including:
- Server Overload: During peak gaming hours or major updates, the game servers can become overloaded, resulting in authentication issues.
- Network Connectivity Problems: Poor or unstable internet connection can lead to authorization errors when trying to establish a secure connection with the game servers.
- Outdated Game Version: Using an outdated version of Call of Duty Mobile can cause compatibility issues, resulting in authorization errors.
Now that we have identified the potential causes of this error, let’s move on to troubleshooting steps to fix it.
How to Fix Call of Duty Mobile Authorization Error 5b1202?
To resolve the Authorization Error 5b1202, follow these steps:
Fix 1: Check Server Status and Restart the Game
One of the first steps to troubleshoot the Call of Duty Mobile Authorization Error 5b1202 is to check the server status and restart the game. Here’s how you can do it:
- Check Server Status: Before diving into troubleshooting, it’s essential to ensure that the Call of Duty Mobile servers are operational. Visit the official Call of Duty Mobile website or check community forums for any announcements regarding server maintenance or downtime. If the servers are down, you may experience authentication issues. In such cases, you can only wait for the servers to come back online.
- Restart the Game: Sometimes, the error may occur due to temporary glitches in the game. Restarting the game can help resolve minor issues. Follow these steps to restart the game:
- On iOS: Double-click the home button or swipe up from the bottom of the screen (depending on your device) to access the app switcher. Find the Call of Duty Mobile app and swipe it up or off the screen to close it. Then, tap on the game icon to relaunch it.
- On Android: Tap the Recent Apps button or use the gesture navigation to access the app switcher. Find the Call of Duty Mobile app and swipe it sideways or tap the close button to close it. Launch the game again by tapping on its icon.
- Check for Updates: Ensure that you have the latest version of Call of Duty Mobile installed on your device. Developers frequently release updates to address bugs and improve the game’s performance. Outdated versions can lead to compatibility issues and authorization errors. Go to your device’s app store, such as the Google Play Store or Apple App Store, search for “Call of Duty Mobile,” and check if there are any available updates. If updates are available, download and install them.
By checking the server status and restarting the game, you can eliminate temporary issues and ensure you are using the most up-to-date version of Call of Duty Mobile, potentially resolving the Authorization Error 5b1202.
Fix 2: Verify Network Connectivity and Clear Cache (Android Users)
If the Call of Duty Mobile Authorization Error 5b1202 persists, the next step is to verify your network connectivity and clear the cache of the game. Follow these steps:
- Verify Network Connectivity: A stable internet connection is crucial for seamless gameplay. Make sure you have a reliable network connection by following these steps:
- Check if other apps or websites are working properly on your device. If you’re experiencing network issues, try connecting to a different Wi-Fi network or switch to mobile data if available.
- Restart your router/modem to refresh the internet connection. Simply unplug the power source, wait for a few seconds, and plug it back in. Allow the router/modem to restart and establish a new connection.
- If possible, connect to a Wi-Fi network rather than relying on mobile data. Wi-Fi connections tend to offer better stability and lower latency.
- Clear Cache and Data (Android Users): Clearing the cache and data of the Call of Duty Mobile app can help resolve any corrupted files or temporary glitches. Here’s how to do it:
- Go to the Settings menu on your Android device.
- Scroll down and select “Apps” or “Application Manager,” depending on your device.
- Find and tap on “Call of Duty Mobile” from the list of installed apps.
- Select “Storage” or “Storage & cache.”
- Tap on “Clear cache” to remove temporary files that may be causing the authorization error.
- You can also choose to tap on “Clear data” to remove any saved game settings or progress. However, note that clearing data will reset your game to its initial state, so use this option with caution. If you decide to clear data, make sure you have backed up your game progress.
After verifying your network connectivity and clearing the cache (if you’re an Android user), launch Call of Duty Mobile again and check if the Authorization Error 5b1202 is resolved. These steps help ensure a stable connection and eliminate any potential issues caused by cached data.
Fix 3: Reinstall the Game (Last Resort)
If you have tried the previous fixes and the Call of Duty Mobile Authorization Error 5b1202 still persists, reinstalling the game may be your last resort. Reinstalling the game can help resolve any underlying issues with the game files. Here’s how you can do it:
- Uninstall the Game: On both iOS and Android devices, the process of uninstalling an app is straightforward. Locate the Call of Duty Mobile app icon on your device’s home screen or app drawer. Press and hold the app icon until an option to uninstall or remove the app appears. Tap on the uninstall option to remove the game from your device.
- Download and Reinstall the Game: After uninstalling the game, follow these steps to download and reinstall Call of Duty Mobile:
- On iOS: Open the App Store and search for “Call of Duty Mobile.” Tap on the download or get button next to the game’s listing. Once the download is complete, the game will be installed automatically on your device.
- On Android: Open the Google Play Store and search for “Call of Duty Mobile.” Tap on the Install button to download and install the game on your device.
- Launch the Game and Log In: After reinstalling the game, launch Call of Duty Mobile and log in with your account credentials. This step will synchronize your game data, including your progress and settings, if they are stored in the cloud. If you were experiencing the authorization error due to a specific issue with your game installation, reinstalling should resolve it.
Reinstalling the game is considered a last resort because it may result in the loss of any locally stored game data or settings. If you haven’t backed up your game progress, it will be lost during the reinstallation process. Therefore, ensure you have a backup or have your progress linked to your account to avoid any permanent loss.
By reinstalling the game, you eliminate any potential issues with the game files and start with a fresh installation, which can often resolve persistent authorization errors like 5b1202.
Fix 4: Check Device Compatibility and Update Firmware
If you are still facing the Call of Duty Mobile Authorization Error 5b1202, it’s worth checking the compatibility of your device and ensuring that its firmware is up to date. Here’s how you can proceed:
- Check Device Compatibility: Verify that your device meets the minimum system requirements to run Call of Duty Mobile. The game may encounter authorization errors if your device falls below the required specifications. Visit the official Call of Duty Mobile website or check the app store listing for the game to find the recommended device specifications. If your device does not meet the requirements, consider playing the game on a compatible device to avoid authorization issues.
- Update Firmware: Outdated device firmware can lead to compatibility issues with games, including Call of Duty Mobile. Follow these steps to check for and update your device’s firmware:
- On iOS: Go to the “Settings” app, tap on “General,” and then select “Software Update.” If an update is available, follow the on-screen instructions to download and install it. Make sure your device is connected to a stable Wi-Fi network and has sufficient battery life or is plugged in during the update process.
- On Android: The steps to update firmware may vary depending on the device manufacturer and model. Generally, you can find the firmware update option in the “Settings” app under “System” or “Software Update.” Look for any available updates and follow the prompts to install them.
Updating your device’s firmware ensures that you have the latest software optimizations and bug fixes, which can contribute to resolving authorization errors.
By checking device compatibility and updating the firmware, you can eliminate any potential issues related to hardware compatibility or outdated software, providing a smoother gaming experience and potentially resolving the Call of Duty Mobile Authorization Error 5b1202.
Remember to always keep your device’s firmware up to date to ensure optimal performance and compatibility with the latest games and applications.
Fix 5: Perform a Factory Reset (Advanced Option, Use with Caution)
If all previous fixes have failed to resolve the Call of Duty Mobile Authorization Error 5b1202, you may consider performing a factory reset as a last resort. However, please note that a factory reset will erase all data on your device, including apps, settings, and personal files. Make sure to back up your important data before proceeding. Here’s how you can perform a factory reset:
- Backup Your Data: Before initiating a factory reset, ensure that you have a backup of your important files, photos, videos, and any other data you want to preserve. You can use cloud storage services, external storage devices, or backup options available on your device.
- Access Factory Reset Option: The steps to perform a factory reset vary depending on your device model and operating system. Generally, you can find the factory reset option in the “Settings” app under “System” or “Backup & Reset.” Look for an option like “Reset,” “Factory Data Reset,” or “Erase All Content and Settings.”
- Perform the Factory Reset: Once you have located the factory reset option, follow the on-screen instructions to initiate the process. You may be required to enter your device’s passcode or pattern lock for security purposes. Confirm your decision to proceed with the reset.
- Reinstall Call of Duty Mobile: After the factory reset is complete and your device has restarted, set it up as you would during the initial setup process. Once your device is ready, visit the app store (Google Play Store or Apple App Store), search for “Call of Duty Mobile,” and reinstall the game.
Performing a factory reset restores your device to its original factory settings, effectively removing any software conflicts or issues that may have caused the authorization error. However, it is essential to understand the implications of a factory reset and the loss of data it entails. Only consider this option if you have exhausted all other troubleshooting methods and are willing to start fresh.
Always remember to back up your data regularly to avoid permanent loss during unforeseen circumstances or troubleshooting processes.
Fix 6: Update Device Drivers and Firmware
If you’re still encountering the Call of Duty Mobile Authorization Error 5b1202, updating your device drivers and firmware can help resolve any compatibility issues. Here’s what you need to do:
- Update Device Drivers: Device drivers act as a bridge between your hardware and software. Outdated or incompatible drivers can cause authorization errors in games like Call of Duty Mobile. Follow these steps to update your device drivers:
- On Windows: Press the Windows key + X and select “Device Manager” from the menu. In the Device Manager window, expand the categories and locate the devices related to your network adapter, graphics card, and sound card. Right-click on each device and select “Update driver.” Choose the option to search automatically for updated driver software and follow the on-screen instructions to install any available updates.
- On macOS: Click on the Apple menu and select “System Preferences.” Then, choose “Software Update” to check for any available updates for your device drivers. If updates are available, click on “Update” to install them.
- Update Firmware: Firmware refers to the software embedded in your device’s hardware components. Outdated firmware can lead to compatibility issues with games. Follow these steps to update your device’s firmware:
- Visit the manufacturer’s website or the support section of your device’s official website.
- Look for firmware updates specific to your device model and download the latest version.
- Follow the manufacturer’s instructions to install the firmware update on your device. This process may vary depending on the device type and model.
By updating your device drivers and firmware, you ensure that your hardware components are equipped with the latest software enhancements and bug fixes. This can help eliminate compatibility issues and resolve the Call of Duty Mobile Authorization Error 5b1202.
Remember to regularly check for driver and firmware updates for optimal performance and compatibility with the game and other applications.
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Fix 7: Try a Different Network or VPN
If you are still facing the Call of Duty Mobile Authorization Error 5b1202, it’s worth trying to connect to a different network or using a VPN (Virtual Private Network) to troubleshoot the issue. Here’s what you can do:
- Switch to a Different Network: Sometimes, network-related issues can cause authorization errors. Try connecting to a different Wi-Fi network or switch from Wi-Fi to mobile data (or vice versa) to see if it resolves the problem. This step helps determine if the issue lies with your current network connection.
- Use a VPN: A VPN can help bypass potential network restrictions or resolve connectivity issues. Follow these steps to use a VPN:
- Download and install a reputable VPN app from your device’s app store.
- Open the VPN app and connect to a server location of your choice. It’s recommended to select a server in a region close to your physical location for better gaming performance.
- Once connected, launch Call of Duty Mobile and check if the authorization error still occurs. The VPN may provide a more stable and secure connection to the game’s servers.
Using a different network or a VPN can help bypass any network-related issues that may be causing the authorization error. It allows you to test if the problem lies with your current network setup or restrictions imposed by your internet service provider.
Remember to choose a reliable VPN service and connect to a server location that provides a stable and low-latency connection for optimal gaming experience.
By trying a different network or using a VPN, you can troubleshoot network-related issues and potentially resolve the Call of Duty Mobile Authorization Error 5b1202.
Fix 8: Reset Network Settings
If you’re still encountering the Call of Duty Mobile Authorization Error 5b1202, resetting your device’s network settings can help resolve any underlying network configuration issues. Here’s how you can do it:
- Reset Network Settings on iOS:
- Open the Settings app on your iOS device.
- Scroll down and tap on “General.”
- Scroll down again and select “Reset.”
- Tap on “Reset Network Settings.”
- Enter your device’s passcode if prompted.
- Confirm the network settings reset by tapping “Reset Network Settings” again.
- Reset Network Settings on Android:
- Open the Settings app on your Android device.
- Scroll down and tap on “System” or “System & Updates.”
- Select “Reset” or “Reset options.”
- Tap on “Reset Wi-Fi, mobile & Bluetooth” or a similar option.
- Confirm the network settings reset by tapping “Reset settings” or “Reset network settings.”
3. Restart Your Device:
After resetting the network settings, restart your device. This allows the changes to take effect and clears any residual network configurations.
4. Reconnect to Wi-Fi and Mobile Data:
Once your device has restarted, navigate back to the Settings app and reconnect to your Wi-Fi network or mobile data. Enter the necessary credentials, such as the Wi-Fi password, to establish a connection.
By resetting your device’s network settings, you are essentially clearing any network-related configurations that may have been causing the authorization error. This process can help resolve issues such as incorrect network settings or conflicts between different network configurations.
Remember to reconnect to your Wi-Fi network or mobile data after resetting the network settings. Additionally, you may need to re-enter any saved Wi-Fi passwords or network preferences.
Resetting network settings is a safe troubleshooting step that does not delete any personal data or files from your device. It focuses solely on resetting network configurations to their default state, potentially resolving the Call of Duty Mobile Authorization Error 5b1202.
Fix 9: Contact Game Support and Community Forums
If you have exhausted all the previous fixes and are still unable to resolve the Call of Duty Mobile Authorization Error 5b1202, it is recommended to seek assistance from the game’s support team and community forums. Here’s what you can do:
- Contact Game Support: Visit the official Call of Duty Mobile website and look for a dedicated support section or contact page. Fill out the support form with accurate details about the error you are experiencing, including the error code (5b1202) and any troubleshooting steps you have already taken. Submit the form and wait for a response from the game’s support team. They may provide you with further instructions or troubleshooting steps specific to your issue.
- Community Forums: Join the Call of Duty Mobile community forums or official social media groups. These platforms are frequented by experienced players and game moderators who can provide valuable insights and potential solutions to the authorization error. Search for existing threads or create a new post explaining your issue in detail. Be sure to include relevant information such as your device model, operating system version, and any specific circumstances surrounding the error. Engage in discussions with other players and gather information that may lead to a solution.
- Stay Updated: While waiting for assistance or browsing community forums, stay updated on any official announcements or news regarding the Call of Duty Mobile game. Developers often release patches or updates to address known issues and bugs. By staying informed, you can ensure that you are aware of any upcoming fixes or solutions for the authorization error.
Game support and community forums are valuable resources for resolving complex issues like the Call of Duty Mobile Authorization Error 5b1202. The support team can provide personalized assistance, while community forums offer a collective knowledge base and experiences from fellow players who may have encountered and resolved similar issues.
Remember to remain patient and polite when seeking help from support or engaging with the community. Providing detailed information and being respectful will increase your chances of receiving effective assistance and finding a solution to the authorization error.
Conclusion
Call of Duty Mobile Authorization Error 5b1202 can be a frustrating obstacle to your gaming enjoyment. By understanding the potential causes and following the troubleshooting steps provided in this guide, you can overcome this error and get back to the intense action-packed gameplay.
Remember to check the server status, verify your internet connection, update the game regularly, and clear cache and data if you’re an Android user. Reinstalling the game should be your last option.
If you continue to experience this authorization error even after following these steps, it is recommended to reach out to the game’s support team or visit their official forums for further assistance. Stay connected, and enjoy your Call of Duty Mobile experience to the fullest without any hindrances.
By addressing and resolving the Call of Duty Mobile Authorization Error 5b1202, you can immerse yourself in the thrilling world of mobile gaming with uninterrupted excitement.
FAQs
Call of Duty Mobile Authorization Error 5b1202 occurs when the game fails to authenticate your account.
The error can be caused by server overload, network connectivity problems, or using an outdated game version.
You can try checking server status, restarting the game, verifying internet connection, updating the game, or clearing cache and data.
Yes, switching to a different network or using a VPN can help troubleshoot network-related issues.
Updating device firmware and drivers is recommended to ensure compatibility and resolve potential conflicts.
Performing a factory reset should be a last resort, as it erases all data on your device.