Lg ims keeps stopping

If you’re an LG smartphone user, chances are, you’ve encountered the message: “LG IMS keeps stopping”. As frustrating as it can be, this common problem affects numerous users worldwide. This article provides insightful reasons behind the issue and outlines practical solutions to help you fix it. Remember, having a functional phone is crucial in today’s digital age, where we rely heavily on our smartphones.

Understanding the LG IMS Issue

Before delving into solutions, let’s first understand what LG IMS is. IMS stands for IP Multimedia Subsystem, a framework that facilitates multimedia communication services. If you’re facing issues like “LG IMS keeps stopping,” it primarily means that the IMS service on your LG smartphone is continuously failing, thereby hindering its standard functionality.

Reasons behind the ‘LG IMS keeps stopping’ problem

Understanding the reasons behind the LG IMS issue can provide clarity, aiding in its resolution. The root cause is often linked to updates. Many users report this issue after a software update. Another cause is the cache data; accumulating over time, it could lead to software glitches, resulting in this problem. Finally, a faulty IMS app can also be a source of the issue.

Software Updates

Software updates are designed to keep your device running smoothly, adding new features and fixing potential security flaws. However, these updates can occasionally introduce compatibility issues, causing certain apps or services, such as IMS, to malfunction.

The incompatibility issue can occur when the software updates contain changes that are not in sync with the existing IMS service framework. The newer software might require different permissions or resources that the current IMS setup can’t provide, leading to a conflict between the updated software and IMS. As a result, the ‘LG IMS keeps stopping’ error occurs, indicating that the IMS service is unable to function properly with the updated software.

Cache Data

Every app on your smartphone generates cache data over time. This data, which includes user preferences and settings, helps speed up app performance by storing information it needs to function effectively. However, as the cache accumulates, it can sometimes become corrupted or overloaded, leading to app glitches and errors.

In the case of IMS, accumulated cache data could lead to operational issues, making the service unstable. The corruption in cache data can hinder the proper functioning of the IMS service, causing it to continuously stop and thereby result in the ‘LG IMS keeps stopping’ error message. The data in the cache might conflict with the new data required for IMS service to function correctly, causing the service to crash frequently.

Faulty IMS App

At times, the root of the problem might be the IMS application itself. This framework, designed to facilitate multimedia communication services, might be flawed due to various reasons such as bugs in the software, incorrect installation, or even outdated software version.

A faulty IMS app could have bugs that disrupt its operation, causing it to cease abruptly. This would make the app incapable of providing the required services, leading to the ‘LG IMS keeps stopping’ error. Furthermore, if the app was incorrectly installed or if it hasn’t been updated in a while, this could also result in frequent crashing of the service. This is because the app might be missing vital elements needed for its functionality or may be incompatible with other updated systems on the device.

How to Fix lg ims keeps stopping?

Fix 1: Clear Cache and Data

• Step 1: Open your LG Smartphone: Unlock your LG smartphone by entering the passcode, pattern, or using the fingerprint scanner.
• Step 2: Access the Settings App: Locate the ‘Settings’ app on your device’s home screen or app drawer. The icon usually looks like a gear.
• Step 3: Scroll to Apps & Notifications: Inside the settings, find and tap on ‘Apps & Notifications’.
• Step 4: Select See All Apps: Under ‘Apps & Notifications’, tap on ‘See all apps’. This will show you all the applications currently installed on your device.
• Step 5: Locate the IMS Service: Scroll down the list of applications until you find the IMS service. Tap on it to access its app info.
• Step 6: Tap on Storage & Cache: Once in the IMS service app info, find and tap the ‘Storage & Cache’ option.
• Step 7: Select Clear Cache: Inside the ‘Storage & Cache’ section, tap on the ‘Clear Cache’ button. This will clear temporary files related to the IMS service.
• Step 8: Tap on Clear Storage: Lastly, click on the ‘Clear Storage’ button. Be cautious, as this will delete all data related to the IMS service. Confirm your action if prompted.

Fix 2: Uninstall Updates

Follow steps:

• Step 1: Unlock your Device: Unlock your LG smartphone by entering your passcode or using biometric authentication.
• Step 2: Open Settings App: Locate and open the ‘Settings’ application on your smartphone.
• Step 3: Tap on Apps & Notifications: In the Settings menu, find and select ‘Apps & Notifications’.
• Step 4: Choose See All Apps: Inside ‘Apps & Notifications’, select ‘See all apps’ to display all installed applications.
• Step 5: Find the IMS Service: Scroll through your apps to find the IMS service and tap on it.
• Step 6: Access More Options: In the IMS service app info, tap on the three dots at the top right corner to access more options.
• Step 7: Select Uninstall Updates: From the dropdown menu, tap ‘Uninstall updates’.
• Step 8: Confirm Action: A pop-up warning will appear. Confirm your action to uninstall updates for the IMS service.

Fix 3: Factory Reset

• Step 1: Unlock your LG Smartphone: Enter your passcode, pattern, or fingerprint to unlock your device.
• Step 2: Navigate to Settings: Find the ‘Settings’ application on your device and open it.
• Step 3: Scroll Down to System: In the Settings menu, find and select the ‘System’ option.
• Step 4: Tap on Reset: Inside the ‘System’ menu, locate and select the ‘Reset’ option.
• Step 5: Select Factory Data Reset: In the Reset menu, find and tap on ‘Factory data reset’.
• Step 6: Read the Warning: Carefully read the warning that appears, explaining that all data will be erased from your device.
• Step 7: Tap on Reset Phone: If you agree with the conditions and warnings, tap on ‘Reset Phone’. You may need to enter your PIN or password.
• Step 8: Confirm Erase Everything: A final confirmation will appear asking if you’re sure about erasing all data. Confirm by tapping ‘Erase Everything’.

Fix 4: Update the IMS Service

Outdated versions of the IMS service may also lead to the ‘LG IMS keeps stopping’ error. Updating the IMS service can resolve these issues.

• Step 1: Unlock your LG Smartphone: Enter your passcode, pattern, or use the fingerprint scanner to unlock your device.
• Step 2: Open Settings: Locate and open the ‘Settings’ application from your device’s home screen or app drawer.
• Step 3: Select Apps & Notifications: In the Settings menu, tap on the ‘Apps & Notifications’ option.
• Step 4: Choose See All Apps: Inside ‘Apps & Notifications’, tap on ‘See all apps’. This will display all the applications installed on your device.
• Step 5: Find the IMS Service: Scroll through the list of apps to find the IMS service. Tap on it to open its app info.
• Step 6: Tap on App Details: In the IMS service app info, find and tap the ‘App Details’ option. This will redirect you to the app’s page on the Google Play Store.
• Step 7: Tap on Update: If there is an update available for the IMS service, you’ll see an ‘Update’ button. Tap on it to begin the update process.
• Step 8: Confirm the Update: Confirm your action if prompted, and wait for the update to complete. Once done, restart your device and check if the issue is resolved.

Fix 5: Use Safe Mode

Running your LG smartphone in Safe Mode can help you determine if a third-party app is causing the issue.

• Step 1: Unlock your Device: Unlock your LG smartphone using the chosen authentication method.
• Step 2: Press the Power Button: Press and hold the power button on your device until the power options menu appears.
• Step 3: Tap and Hold Power Off: In the power options menu, tap and hold the ‘Power Off’ option.
• Step 4: Confirm Safe Mode: A pop-up will appear asking if you want to reboot to Safe Mode. Confirm your action by tapping ‘OK’.
• Step 5: Wait for the Restart: Wait for your device to restart. It will boot up in Safe Mode, indicated by the words ‘Safe Mode’ in the bottom-left corner.
• Step 6: Check the Issue: Check if the ‘LG IMS keeps stopping’ error still appears in Safe Mode. If not, a third-party app is likely causing the issue.
• Step 7: Uninstall Suspect Apps: If the problem doesn’t occur in Safe Mode, start uninstalling recently installed or updated apps that may be causing the issue.
• Step 8: Exit Safe Mode: Once you’ve identified and removed the problematic app, restart your device to exit Safe Mode. Check if the issue is resolved.

Fix 6: Clear System Cache

System cache, unlike app cache, is a collective temporary storage for all system operations. Clearing it might solve the ‘LG IMS keeps stopping’ error.

• Step 1: Power Off your LG Smartphone: Hold the power button and select ‘Power off’ from the options that appear on the screen.
• Step 2: Enter Recovery Mode: Turn on the phone by holding the power button and volume down button simultaneously until the LG logo appears. Release and then immediately hold them down again until the recovery mode menu appears.
• Step 3: Navigate to Wipe Cache Partition: Use the volume down button to highlight the ‘Wipe cache partition’ option.
• Step 4: Select Wipe Cache Partition: Press the power button to select ‘Wipe cache partition’.
• Step 5: Confirm the Action: Use the volume buttons to highlight ‘Yes’ and the power button to select it.
• Step 6: Wait for the Process to Complete: Allow the process to complete. This may take a few minutes.
• Step 7: Navigate to Reboot System Now: After the cache partition is wiped, use the volume buttons to highlight ‘Reboot system now’.
• Step 8: Reboot the Device: Press the power button to select ‘Reboot system now’. Your device will reboot.

Fix 7: Update your Smartphone’s Software

In case you’re running an outdated version of Android, updating it can often solve numerous issues, including the ‘LG IMS keeps stopping’ error.

• Step 1: Unlock your LG Smartphone: Unlock your smartphone using the pattern, passcode, or fingerprint scanner.
• Step 2: Open Settings: Find and tap on the ‘Settings’ application from the home screen or app drawer.
• Step 3: Scroll to System: In the settings menu, find and tap on the ‘System’ option.
• Step 4: Tap on Advanced: Inside the ‘System’ menu, locate and tap on the ‘Advanced’ option.
• Step 5: Select System Update: In the ‘Advanced’ menu, find and tap on ‘System update’.
• Step 6: Check for Updates: Your device will check for any available software updates. If there is an update available, you’ll see an ‘Update’ button.
• Step 7: Tap on Update: Tap on the ‘Update’ button to begin the update process. Make sure your device is connected to Wi-Fi and is sufficiently charged.
• Step 8: Confirm the Update: Confirm your action if prompted, and wait for the update to complete. Once done, restart your device and check if the issue is resolved.

Fix 8: Reinstall IMS Service

If none of the above steps work, you might have to consider reinstalling the IMS service.

• Step 1: Unlock your Device: Unlock your LG smartphone by entering your passcode or using biometric authentication.
• Step 2: Open the ‘Settings’ App: Locate and open the ‘Settings’ application on your smartphone.
• Step 3: Navigate to Apps & Notifications: In the Settings menu, find and tap on the ‘Apps & Notifications’ option.
• Step 4: Access See All Apps: Inside the ‘Apps & Notifications’, select ‘See all apps’ to display all installed applications.
• Step 5: Locate the IMS Service: Scroll down the list of applications to find the IMS service. Tap on it to open its app info.
• Step 6: Uninstall the IMS Service: Tap on ‘Uninstall’ to remove the IMS service from your device. Confirm your action if prompted.
• Step 7: Restart your Device: Once the uninstallation process is complete, restart your device.
• Step 8: Reinstall the IMS Service: After your device restarts, go to the Google Play Store and search for the IMS service. Tap on ‘Install’ to reinstall it on your device.

Fix 9: Contact LG Support

If all else fails, your best option may be to contact LG support. They can guide you through more specialized fixes, or possibly offer a repair or replacement if the issue is hardware-related.

• Step 1: Unlock your Device: Unlock your LG smartphone using the chosen authentication method.
• Step 2: Open a Web Browser: Open your preferred web browser on your device.
• Step 3: Go to the LG Support Website: Type in the official LG Support website URL in the address bar and hit enter.
• Step 4: Navigate to Contact Us: On the LG Support website, find and tap on the ‘Contact Us’ option.
• Step 5: Choose Smartphones: You’ll be asked to select the type of product you need help with. Choose ‘Smartphones’.
• Step 6: Fill in the Details: Provide all the necessary details about your device and the issue you’re facing.
• Step 7: Submit the Form: After filling in all the details, tap on ‘Submit’ to send the form to LG Support.
• Step 8: Wait for their Response: Wait for LG Support to respond. They might provide further instructions via email or ask you to call or chat with their tech support for further assistance.

Fix 10: Disable the IMS Service

Sometimes, disabling the IMS service can resolve the problem, especially if you don’t use the functionalities associated with IMS.

• Step 1: Unlock your LG Smartphone: Unlock your LG smartphone by entering your passcode, pattern, or using your fingerprint.
• Step 2: Access the ‘Settings’ App: Find the ‘Settings’ application on your home screen or app drawer and tap on it to open.
• Step 3: Navigate to Apps & Notifications: Within the settings menu, locate and select the ‘Apps & Notifications’ option.
• Step 4: Tap on See All Apps: Under ‘Apps & Notifications’, tap ‘See all apps’ to display a list of all installed applications.
• Step 5: Locate the IMS Service: Scroll down the list of applications until you find the IMS service. Tap on it to access its app info.
• Step 6: Tap on Disable: Once in the IMS service app info, find and tap on the ‘Disable’ option. Confirm your action if prompted.
• Step 7: Restart your Device: After successfully disabling the IMS service, restart your device to ensure the changes take effect.
• Step 8: Check if the Error Persists: Once your device restarts, check to see if the ‘LG IMS keeps stopping’ error message still appears.

Fix 11: Visit a Professional

If you’re unable to resolve the issue yourself, it might be time to seek professional help.

• Step 1: Secure your Device: Ensure your device is off and unplugged from any power source.
• Step 2: Find a Trustworthy Technician: Research local repair shops or authorized service centers to find a reputable technician.
• Step 3: Schedule an Appointment: Contact the chosen service center and schedule an appointment for your device.
• Step 4: Explain the Problem: Clearly explain the problem to the technician and provide them with all the details.
• Step 5: Wait for a Diagnosis: Allow the technician to examine your device and diagnose the issue.
• Step 6: Approve the Necessary Repairs: If the technician identifies the problem and proposes a solution, approve the necessary repairs.
• Step 7: Pick up your Device: Once the repairs are complete, return to the service center to pick up your device.
• Step 8: Verify the Solution: Before leaving, check to ensure that the ‘LG IMS keeps stopping’ issue has been resolved. If not, consult the technician again.

Prevention Tips: Avoiding the ‘LG IMS Keeps Stopping’ Error

While troubleshooting is helpful, prevention is often better. Here are some preventative measures to reduce the chances of encountering the ‘LG IMS keeps stopping’ issue:

• Regularly Update Your Device: Ensure your device software, IMS service, and all other apps are up-to-date. Regular updates often include bug fixes that prevent such errors.
• Clear Cache Periodically: Clearing both app and system cache from time to time helps your device run smoother and avoids potential issues.
• Limit Third-Party Apps: Be selective with third-party apps. Install only trusted apps and avoid those that seem suspicious or have negative reviews.
• Regularly Restart Your Device: Regularly restarting your device can help keep it running smoothly and prevent various errors.
• Avoid Overloading Your Device: Overloading your device with too many apps or files can lead to performance issues. Try to maintain ample free space.
• Perform Regular Backups: Regular backups help safeguard your data and make it easier to troubleshoot or even reset your device if necessary.
• Use Safe Mode Occasionally: Booting your device in Safe Mode occasionally can help identify problematic apps early.

Remember, keeping your LG device healthy requires a bit of ongoing care and maintenance. With these preventive measures, you’ll be well on your way to avoiding the ‘LG IMS keeps stopping’ error. Happy troubleshooting!

Conclusion

The ‘LG IMS keeps stopping’ issue can stem from various causes, including cache problems, outdated services, and software glitches. Luckily, we’ve provided several practical fixes, including clearing cache, updating the IMS service, and reinstalling it. These steps, alongside trying safe mode, system updates, or even professional help, ensure you have a comprehensive toolkit to tackle this frustrating problem. The key is patience and systematic troubleshooting. Remember, if the issue persists, LG Support or a qualified technician can provide expert help. Stay tech-savvy and keep your device running smoothly!

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