com.apple.mobilephone error 1035

The com.apple.mobilephone error 1035 is a common issue encountered by iPhone users that can cause frustration and hinder communication. This error typically occurs when attempting to make or receive phone calls, resulting in an interrupted calling experience. Fortunately, there are effective solutions to fix this error and restore the functionality of your iPhone. In this article, we will delve into the reasons behind the com.apple.mobilephone error 1035 and provide step-by-step procedures to resolve it. By following these guidelines, you can regain seamless calling capabilities on your iPhone.

com.apple.mobilephone error 1035

Understanding the com.apple.mobilephone Error 1035

The com.apple.mobilephone error 1035 often arises due to underlying software conflicts or glitches within the iOS system. This error can be attributed to various factors, including outdated software, network connectivity issues, or corrupted system files. When this error occurs, it manifests as a sudden disruption in phone call functionality, leading to call drops, inability to dial or receive calls, or even complete loss of the cellular network.

Reasons Behind the com.apple.mobilephone Error 1035

  1. Outdated iOS Version: One possible cause of the com.apple.mobilephone error 1035 is running an outdated version of iOS on your iPhone. Apple periodically releases software updates that include bug fixes and enhancements, addressing issues present in previous versions.
  2. Network Connectivity Problems: Poor network signal or unstable cellular connectivity can trigger this error. Network disruptions, such as weak cellular reception or interference, can prevent your iPhone from establishing and maintaining a stable connection.
  3. Corrupted System Files: Over time, system files on your iPhone may become corrupted or damaged, leading to various errors, including com.apple.mobilephone error 1035. These corrupted files can interfere with the proper functioning of the Phone app and disrupt phone call operations.

How to Fix the com.apple.mobilephone Error 1035?

To resolve the com.apple.mobilephone error 1035 on your iPhone, try the following troubleshooting steps:

Fix 1: Update iOS to the Latest Version

Updating your iOS to the latest version can often resolve the com.apple.mobilephone error 1035 on your iPhone. Here are the detailed steps to follow:

  • Step 1: Connect to a Stable Wi-Fi Network: Ensure that your iPhone is connected to a stable Wi-Fi network before proceeding with the update. This ensures a smooth and uninterrupted download and installation process.
  • Step 2: Open the “Settings” App: Locate and open the “Settings” app on your iPhone. The app icon resembles a gear.
  • Step 3: Navigate to “General” > Software Update: Scroll down and tap on “General” from the list of options. Then, select “Software Update” from the available options.
  • Step 4: Check for Updates: Your iPhone will now check for available updates. If a new iOS version is available, you will see a message indicating its availability. Tap on “Download and Install” to initiate the update process.
  • Step 5: Enter Your Passcode: If prompted, enter your device passcode to proceed with the update. This step ensures the security of your iPhone and prevents unauthorized access.
  • Step 6: Confirm the Update: Review the information provided about the new iOS version and tap on “Install Now” to confirm the update. Make sure your device has enough battery charge or is connected to a power source to avoid interruption during the update.
  • Step 7: Wait for the Update to Download and Install: Your iPhone will now start downloading the iOS update. The time required for the download depends on the size of the update and your internet connection speed. Once the download is complete, the installation process will begin automatically.
  • Step 8: Restart Your iPhone: After the update is successfully installed, it is recommended to restart your iPhone. Press and hold the power button until the “Slide to Power Off” slider appears. Swipe the slider to power off your device. Wait for a few seconds, then press and hold the power button again until the Apple logo appears. Your iPhone will then restart with the updated iOS version.
  • Step 9: Check for Error Resolution: Once your iPhone restarts, open the Phone app and check if the com.apple.mobilephone error 1035 is resolved. Make a test call to ensure that the phone call functionality is restored.

By following these steps, you can update your iOS to the latest version and potentially fix the com.apple.mobilephone error 1035 on your iPhone. If the error persists, proceed to the next fix for further troubleshooting.

Fix 2: Restart Your iPhone

Restarting your iPhone is a simple yet effective solution that can help resolve various software-related issues, including the com.apple.mobilephone error 1035. Here’s how you can restart your iPhone:

  • Step 1: Press and Hold the Power Button: Locate the power button on your iPhone. On most models, it is located on the right side or the top of the device. Press and hold the power button until the “Slide to Power Off” slider appears on the screen.
  • Step 2: Slide to Power Off: Swipe the slider from left to right to power off your iPhone. Wait for the screen to turn completely black, indicating that the device is powered off.
  • Step 3: Wait for a Few Seconds: Give your iPhone a few seconds to fully power off. This short pause allows any lingering software issues to be cleared from memory.
  • Step 4: Press and Hold the Power Button Again: Press and hold the power button again until the Apple logo appears on the screen. This indicates that your iPhone is restarting.
  • Step 5: Wait for the Restart to Complete: Allow your iPhone to complete the restart process. It may take a few moments for the device to power back on and display the lock screen.
  • Step 6: Check for Error Resolution: Once your iPhone has restarted, open the Phone app and check if the com.apple.mobilephone error 1035 is resolved. Test the calling functionality by making a phone call to ensure that the error no longer persists.

Restarting your iPhone can clear temporary glitches and refresh the device’s software, potentially resolving the com.apple.mobilephone error 1035. If the error persists, proceed to the next fix for further troubleshooting.

Fix 3: Reset Network Settings

Resetting the network settings on your iPhone can help resolve network-related issues that may be causing the com.apple.mobilephone error 1035. Follow these steps to reset your network settings:

  • Step 1: Open the Settings App: Locate and open the “Settings” app on your iPhone. The app icon resembles a gear.
  • Step 2: Go to “General” > Reset: Scroll down and tap on “General” from the list of options. Then, select “Reset” from the available options.
  • Step 3: Choose Reset Network Settings: Among the reset options, tap on “Reset Network Settings.” This action will restore your network settings to their default configurations while keeping your personal data intact.
  • Step 4: Enter Your Passcode: If prompted, enter your device passcode to confirm the network settings reset. This step ensures the security of your iPhone and prevents unauthorized access.
  • Step 5: Confirm the Reset: A confirmation pop-up will appear, informing you that this action will remove all saved Wi-Fi networks and their passwords, as well as VPN and APN settings. Tap on “Reset Network Settings” to proceed.
  • Step 6: Restart Your iPhone: After resetting the network settings, it is recommended to restart your iPhone. Press and hold the power button until the “Slide to Power Off” slider appears. Swipe the slider to power off your device. Wait for a few seconds, then press and hold the power button again until the Apple logo appears. Your iPhone will then restart with the network settings reset.
  • Step 7: Reconnect to Wi-Fi Networks: Once your iPhone restarts, go to the Wi-Fi settings and reconnect to your Wi-Fi networks. Enter the necessary passwords if prompted. Also, make sure that your cellular data is enabled if you are using mobile data.
  • Step 8: Check for Error Resolution: Open the Phone app and check if the com.apple.mobilephone error 1035 is resolved. Make a test call to ensure that the phone call functionality is restored without any interruptions.

Resetting the network settings can often resolve network-related issues that may be causing the com.apple.mobilephone error 1035. If the error persists, proceed to the next fix for further troubleshooting.

Fix 4: Restore Your iPhone from a Backup

If the previous fixes did not resolve the com.apple.mobilephone error 1035 on your iPhone, restoring your device from a backup can be a viable solution. Here’s how you can restore your iPhone using a backup:

  • Step 1: Connect Your iPhone to a Computer: Connect your iPhone to a computer that has the latest version of iTunes or Finder (for macOS Catalina and later) installed. Use a Lightning cable to establish the connection.
  • Step 2: Open iTunes or Finder: Launch iTunes on your computer, or if you’re using macOS Catalina or later, open Finder and locate your iPhone in the sidebar.
  • Step 3: Select Your iPhone: Click on your iPhone in the iTunes sidebar or the Finder window to select it. This will bring up the device summary page.
  • Step 4: Choose Restore Backup: In iTunes, locate the “Summary” tab, and in Finder, click on the “General” tab. Look for the “Backups” section and click on “Restore Backup.”
  • Step 5: Select the Backup to Restore: Choose the most recent backup that predates the occurrence of the com.apple.mobilephone error 1035. If you’re unsure which backup to choose, select the one with the most recent date.
  • Step 6: Start the Restoration Process: Click on the “Restore” button to initiate the restoration process. iTunes or Finder will begin restoring your iPhone using the selected backup. This process may take some time, depending on the size of the backup and the speed of your computer.
  • Step 7: Wait for the Restoration to Complete: Allow the restoration process to complete without interrupting it. Your iPhone will restart during this process, and its settings and data will be replaced with the contents of the selected backup.
  • Step 8: Set up Your iPhone: Once the restoration is finished, follow the on-screen prompts on your iPhone to set it up. You may need to enter your Apple ID and password, select your preferences, and reconfigure any personalized settings.
  • Step 9: Check for Error Resolution: After setting up your iPhone, open the Phone app and verify if the com.apple.mobilephone error 1035 is resolved. Make a test call to ensure that the phone call functionality is restored without any issues.

Restoring your iPhone from a backup can help resolve persistent software-related problems, including the com.apple.mobilephone error 1035. If the error still persists, it is recommended to seek further assistance from Apple Support or visit an authorized service center.

Fix 5: Perform a Factory Reset

If all previous fixes have failed to resolve the com.apple.mobilephone error 1035 on your iPhone, performing a factory reset can be a last resort option. This will erase all data and settings on your device, returning it to its original factory state. Before proceeding, ensure that you have backed up all important data. Here’s how you can perform a factory reset:

  • Step 1: Backup Your iPhone: Connect your iPhone to a computer and use iTunes or Finder to create a backup of your device. This step is crucial as a factory reset will erase all data on your iPhone.
  • Step 2: Disable Find My iPhone: Go to the “Settings” app, tap on your name at the top, then select “Find My” > “Find My iPhone.” Turn off the “Find My iPhone” toggle and enter your Apple ID password to confirm.
  • Step 3: Open the “Settings” App: Locate and open the “Settings” app on your iPhone.
  • Step 4: Go to “General” > Reset: Scroll down and tap on “General” from the list of options. Then, select “Reset” from the available options.
  • Step 5: Choose Erase All Content and Settings: Among the reset options, tap on “Erase All Content and Settings.” This action will completely erase your iPhone and restore it to its factory settings.
  • Step 6: Enter Your Passcode: If prompted, enter your device passcode to confirm the factory reset. This step ensures the security of your iPhone and prevents unauthorized access.
  • Step 7: Confirm the Reset: A warning message will appear, informing you that all media, data, settings, and apps will be erased. Tap on “Erase Now” to proceed with the factory reset.
  • Step 8: Wait for the Reset to Complete: Allow your iPhone to complete the factory reset process. This may take some time as your device is wiped clean and reverts to its original state.
  • Step 9: Set up Your iPhone: Once the factory reset is finished, your iPhone will restart. Follow the on-screen instructions to set up your device as new. You can restore your data from the backup you created earlier during the setup process.
  • Step 10: Check for Error Resolution: After setting up your iPhone, open the Phone app and check if the com.apple.mobilephone error 1035 is resolved. Make a test call to ensure that the phone call functionality is restored without any issues.

Performing a factory reset should only be done as a last resort when all other troubleshooting methods have failed. Keep in mind that this step erases all data and settings on your iPhone, so it is crucial to have a backup in place before proceeding.

Fix 6: Update Carrier Settings

Updating the carrier settings on your iPhone can help resolve network-related issues that may be causing the com.apple.mobilephone error 1035. Carrier settings updates provide bug fixes, optimizations, and compatibility improvements for your iPhone’s cellular network connectivity. Here’s how you can update the carrier settings:

  • Step 1: Connect to a Stable Wi-Fi or Cellular Network: Ensure that your iPhone is connected to a stable Wi-Fi network or has a strong cellular network signal before proceeding with the carrier settings update.
  • Step 2: Check for Carrier Settings Update: Open the “Settings” app on your iPhone. Scroll down and tap on “General,” then select “About.”
  • Step 3: Check for Carrier Settings Update: If a carrier settings update is available, you will see a pop-up notification prompting you to update. Tap on “Update” to proceed. If no update is available, you won’t see this notification.
  • Step 4: Wait for the Update to Install: Your iPhone will connect to the carrier’s server and download the updated settings. The installation process may take a few moments. Ensure that your device remains connected to a stable network during this time.
  • Step 5: Restart Your iPhone: After the carrier settings update is installed, it is recommended to restart your iPhone. Press and hold the power button until the “Slide to Power Off” slider appears. Swipe the slider to power off your device. Wait for a few seconds, then press and hold the power button again until the Apple logo appears. Your iPhone will then restart with the updated carrier settings.
  • Step 6: Check for Error Resolution: Once your iPhone restarts, open the Phone app and check if the com.apple.mobilephone error 1035 is resolved. Make a test call to ensure that the phone call functionality is restored without any interruptions.

Updating the carrier settings on your iPhone can help address network-related issues that may be causing the com.apple.mobilephone error 1035. If the error persists, it is recommended to contact your carrier’s customer support for further assistance or consult with Apple Support for additional troubleshooting options.

Read more: iPhone screen not responding to touch– How to fix

Fix 7: Restore iPhone to Factory Settings via iTunes

If all previous fixes have failed to resolve the com.apple.mobilephone error 1035 on your iPhone, you can try restoring your device to factory settings using iTunes. This process will erase all data and settings on your iPhone, so ensure that you have a backup of your important data before proceeding. Here’s how you can restore your iPhone via iTunes:

  • Step 1: Update iTunes: Make sure you have the latest version of iTunes installed on your computer. If not, update iTunes to its latest version before proceeding.
  • Step 2: Connect Your iPhone to the Computer: Using a Lightning cable, connect your iPhone to the computer that has iTunes installed.
  • Step 3: Open iTunes: Launch iTunes on your computer. If iTunes does not open automatically upon connecting your iPhone, manually open it.
  • Step 4: Select Your iPhone: In iTunes, you should see your iPhone icon appear in the top-left corner or in the sidebar. Click on your iPhone to select it.
  • Step 5: Go to the “Summary” Tab: Click on the “Summary” tab in the left sidebar of iTunes. This will display the summary information and settings for your iPhone.
  • Step 6: Backup Your iPhone (Optional): If you haven’t already backed up your iPhone, it is recommended to create a backup of your data before proceeding. Click on the “Back Up Now” button to initiate the backup process. Wait for the backup to complete.
  • Step 7: Restore iPhone: In the “Summary” tab, click on the “Restore iPhone” button. A pop-up window will appear, asking if you want to restore your iPhone to its factory settings. Click on “Restore” to confirm.
  • Step 8: Wait for the Restoration Process: iTunes will begin restoring your iPhone to factory settings. This process may take some time, depending on the speed of your computer and the size of your iPhone’s data.
  • Step 9: Set up Your iPhone: Once the restoration process is complete, your iPhone will restart. Follow the on-screen instructions to set up your device as new. You can choose to restore your data from a backup during the setup process if desired.
  • Step 10: Check for Error Resolution: After setting up your iPhone, open the Phone app and check if the com.apple.mobilephone error 1035 is resolved. Make a test call to ensure that the phone call functionality is restored without any issues.

Restoring your iPhone to factory settings via iTunes is a drastic measure that erases all data and settings. Use this method as a last resort if other troubleshooting steps have failed to resolve the com.apple.mobilephone error 1035.

Fix 8: Contact Apple Support or Visit an Authorized Service Center

If none of the previous fixes have resolved the com.apple.mobilephone error 1035 on your iPhone, it is advisable to reach out to Apple Support or visit an authorized service center for further assistance. Apple’s support team consists of knowledgeable professionals who can provide tailored guidance and solutions based on your specific situation. Here’s what you can do:

Step 1: Contact Apple Support

Visit the Apple Support website (support.apple.com) and navigate to the “Contact Support” page. Select your iPhone model and the specific issue you are facing, which is the com.apple.mobilephone error 1035 in this case. Choose the contact method that suits you best, such as phone support, live chat, or scheduling an appointment at an Apple Store.

Step 2: Provide Details and Explain the Issue

When contacting Apple Support, be prepared to provide detailed information about the error you are experiencing. Explain the steps you have already taken to troubleshoot the issue, including the fixes mentioned in this article. The more information you can provide, the better equipped Apple Support will be to assist you effectively.

Step 3: Follow Apple Support’s Recommendations

Apple Support may guide you through additional troubleshooting steps specific to your situation. They may suggest further software-based solutions, remote diagnostics, or even recommend visiting an authorized service center for further examination of your device.

Step 4: Visit an Authorized Service Center

If Apple Support determines that your iPhone requires physical inspection or repairs, they may advise you to visit an authorized service center. Use the Apple Support website to locate an authorized service provider near you. Schedule an appointment or visit the service center directly, depending on their procedures and availability.

Step 5: Follow the Recommendations of the Authorized Service Center

Upon visiting the authorized service center, explain the com.apple.mobilephone error 1035 and the steps you have already taken to troubleshoot. The technicians will examine your iPhone, run diagnostics, and provide you with their expert analysis. They will suggest appropriate repairs or replacements if necessary.

Remember, contacting Apple Support or visiting an authorized service center ensures that your iPhone is assessed and serviced by trained professionals who have access to specialized tools and resources. They can offer the most accurate and comprehensive solutions for resolving the com.apple.mobilephone error 1035 on your iPhone.

Tips to Prevent the com.apple.mobilephone Error 1035

Preventing the com.apple.mobilephone error 1035 is always better than dealing with it. By following these preventive tips, you can minimize the chances of encountering this error and ensure a smoother calling experience on your iPhone:

Keep iOS Updated:

Regularly update your iPhone’s iOS to the latest version available. Apple releases updates that include bug fixes, security patches, and performance improvements, which can help prevent software-related issues, including the com.apple.mobilephone error 1035.

Maintain a Stable Network Connection:

Ensure that you have a stable network connection, whether it’s Wi-Fi or cellular data. Unstable or weak network signals can contribute to call drops and network-related errors. Stay within the range of a strong Wi-Fi signal or ensure that your cellular network reception is reliable.

Restart Your iPhone Regularly:

Restarting your iPhone periodically can help clear temporary glitches and refresh the device’s software. It can also prevent the accumulation of background processes that may affect the proper functioning of the Phone app.

Avoid Installing Untrusted Apps:

Be cautious when installing apps from unknown or untrusted sources. Stick to downloading apps from the official App Store, as these apps undergo a vetting process to ensure their safety and compatibility with iOS. Untrusted apps may introduce conflicts or vulnerabilities that can lead to errors.

Reset Network Settings When Needed:

If you experience persistent network issues, consider resetting your network settings. This action restores network-related configurations to their default state, helping to eliminate any conflicting settings or misconfigurations.

Clear App Cache and Data:

Some apps may accumulate unnecessary cache and data over time, which can potentially interfere with the proper functioning of the Phone app. Periodically clear the cache and data of apps, especially those that heavily rely on network connectivity or communication features.

Avoid Overloading Your iPhone:

Avoid running too many apps simultaneously or opening excessive browser tabs, as this can strain your iPhone’s resources and potentially lead to software conflicts. Close unused apps and tabs to free up system resources and maintain smoother performance.

Regularly Backup Your Data:

Frequently backup your important data, including contacts, messages, and other critical information. In the event of any unexpected errors or issues, having a recent backup ensures that you can restore your data easily without significant loss.

Monitor App Updates:

Keep an eye on app updates and install them promptly. Developers often release updates to address bugs, improve performance, and enhance compatibility. Updating your apps can help prevent compatibility conflicts that may contribute to errors like the com.apple.mobilephone error 1035.

By following these preventive tips, you can minimize the likelihood of encountering the com.apple.mobilephone error 1035 on your iPhone. Implementing these measures ensures a smoother calling experience and reduces the need for troubleshooting in the future.

Conclusion

Encountering the com.apple.mobilephone error 1035 on your iPhone can be frustrating, but with the right troubleshooting steps, you can overcome this issue. By updating your iOS, restarting your device, resetting network settings, and disabling/re-enabling cellular data, you can often resolve the error and restore the functionality of the Phone app. Remember to stay up-to-date with the latest iOS versions and maintain a stable network connection for optimal performance. If the issue persists after trying these solutions, it’s advisable to contact Apple Support or visit an authorized service center for further assistance. Regaining seamless calling capabilities is just a few steps away!

FAQs

What is the com.apple.mobilephone error 1035?

The com.apple.mobilephone error 1035 is a common issue that disrupts phone call functionality on iPhones.

Why does the com.apple.mobilephone error 1035 occur?

This error can occur due to outdated software, network connectivity problems, or corrupted system files.

How can I fix the com.apple.mobilephone error 1035?

You can try updating iOS, restarting your iPhone, resetting network settings, or contacting Apple Support.

Can updating iOS resolve the error?

Yes, updating your iPhone’s iOS to the latest version often helps resolve the error.

What should I do if the error persists?

If the error persists, try restarting your iPhone or contacting Apple Support for further assistance.

Should I reset network settings to fix the error?

Resetting network settings can help in resolving network-related issues causing the error.

Will restoring my iPhone erase all data?

Yes, restoring your iPhone to factory settings will erase all data, so ensure you have a backup.

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