Experiencing difficulties with your Premom app can be frustrating, but don’t worry; this issue is often fixable with simple troubleshooting steps. So, how do you go about fixing your **Premom app not working** problem? There are a few methods to tackle this issue which can help you get back to accurate ovulation tracking in no time.
The first step is to ensure your device meets the app’s system requirements. Premom is compatible with iOS 9.0 or later and Android 6.0 or later. If your device runs on an older operating system, consider upgrading. If the app is still not functioning properly after verification, **clear the app’s cache**. To do this, navigate to your device settings, find the “Apps” or “Application Manager”, tap on the Premom app, and finally hit “clear cache”.
Secondly, uninstall and reinstall the app. While it may sound overly simple, this action can often solve issues, as it provides a fresh start and eliminates any potentially corrupt files. You can uninstall by pressing and holding the app icon then tapping ‘Uninstall’. After uninstallation, visit the App Store or Google Play Store to re-download Premom. Remember to log in with the original registered account; otherwise, your historical data might get lost.
Lastly, if these steps fail to resolve the issue, it’s time to contact **Premom Customer Support**. Reach out to them via email (support@premom.com) or the ‘Contact Us’ option in your app. Providing them with a detailed description of your problem, your Premom registered email, device model, operating system, and app version will help them give you a more precise and swift solution.