Despite being a leading platform in the gaming arena, the PlayStation Network (PSN) isn’t immune to occasional glitches and error codes. One such is the relatively obscure Error Code NP-104602-3, featuring prominently in forum discussions amongst PSN users in recent times. Thankfully, resetting your console or altering network settings can frequently straighten out this issue.
Firstly, initiate with a straightforward power cycle by completely turning off your console, then disconnecting it from the power source. Wait around a couple of minutes before reconnecting and powering up your PS4. The goal is to clear the PS4 system cache, wiping out minor firmware glitches affecting the PSN service. If the simplest solution doesn’t pan out, venture into the more intricate network settings.
In certain cases, an inconsistent or incompatible DNS setting could be the root cause. Here’s how to resolve this: Navigate to ‘Settings’ and select ‘Network.’ Next, opt for ‘Set Up Internet Connection’ and choose either ‘Wi-Fi’ or ‘LAN Cable’ based on your setup. Pick ‘Custom’, then ‘Automatic’ for IP Address Settings. Do not specify DHCP Host Name, but select ‘Manual’ for DNS settings. For Primary DNS, input 8.8.8.8, and for Secondary DNS, key in 8.8.4.4 (these are Google’s public DNS). Save your settings and perform an Internet connection test. If you’ve correctly followed the steps to fix error code NP-104602-3 for PSN, the problem should be resolved. As a last resort, contact PlayStation support for further assistance – sometimes, the error could be from their end.