Why is my Instagram not working

Picture this: It’s a lazy Sunday afternoon. You’re kicked back in your comfiest chair, sipping on a cup of coffee, your smartphone held loosely in your hands. You tap the familiar Instagram icon, ready for a relaxing scroll through stories of friends and curated snapshots of delectable meals, when something unexpected happens. Nothing. Suddenly, the screen remains blank, devoid of the vibrant images that are your regular companion during these tranquil moments. It strikes you like a bucket of cold water – “Why is my Instagram not working?”

In our highly digital age, there’s a unique sense of isolation when a frequently used app like Instagram decides to take an unexpected hiatus. It’s like being cut off from your community, like finding yourself in an echo chamber, every shout only returning your own voice. Instagram is more than just an app; it’s a gateway, a window that offers a glance into the lives of others, and when it ceases to function, it can feel as if that window has been shuttered abruptly.

But before you surrender to a wave of digital disconnect, don’t lose hope. The good news is that this is a common issue faced by users across the globe, and it’s often one that can be resolved with relative ease. Whether it’s a problem rooted in your device, a temporary glitch from Instagram, or some unseen issue in between, identifying the issue is the first step to restoring your connection to the digital world. So, as you navigate these frustrating waters, here’s your lifeline: an easy-to-follow guide detailing the steps to take to get your Instagram back up and running.

Why is my Instagram not working
Why is my Instagram not working

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Table of Contents

An Overview of Common Instagram Problems

In our digital landscape, Instagram issues may range from minor inconveniences to significant disruptions. A stubbornly frozen screen or a prolonged loading time are telltale signs of trouble. Users may also encounter errors while posting content, an uncooperative Direct Message feature, or, in extreme cases, an outright inability to log into the account. Each problem has its own specific causes and solutions, but understanding the nature of the issue is the first step towards troubleshooting.

The Impact of Instagram Downtime

Instagram’s value extends beyond being a platform for sharing snapshots of our lives. It plays a critical role in the business, influencer, and marketing ecosystems. Therefore, when Instagram goes offline, the impact isn’t limited to disrupted scrolling routines. The effects ripple through businesses reliant on the platform, creating potential revenue loss and communication gaps. It can hamper the execution of meticulously planned digital marketing strategies and dilute the engagement metrics crucial for influencers.

Is it You or Instagram? Identifying the Problem Source

Checking Instagram’s Server Status

Every now and then, the problem is rooted not in your device or network, but in Instagram’s servers. Such disruptions can manifest as widespread, app-wide issues, affecting a multitude of users. To discern if Instagram’s servers are the cause, consider checking real-time update sites like Downdetector or Outage.Report. These platforms provide up-to-the-minute data on Instagram’s server status, helping you to discern if the problem is universal or isolated.

Understanding Localized Outages

Localized Instagram outages, ones that affect specific regions more than others, can also occur. For instance, users in New York may experience problems while those in London operate glitch-free. In such scenarios, it’s valuable to engage with your local digital community and see if they’re encountering similar issues. If a localized outage is confirmed, patience becomes key as Instagram technicians work on restoring the service.

Device-Specific Troubles: Problems on Different Platforms

Instagram Issues on Android Devices

Android users might face unique problems with Instagram due to a variety of factors, such as the OS version, device model, or installed apps that might interfere with Instagram. Issues could include sudden crashes, display glitches, or notification troubles. Solutions often range from simple app updates, device restarts, to more comprehensive steps like clearing cache or data.

Instagram Issues on iOS Devices

On iOS, Instagram problems might manifest differently due to the platform’s unique architecture and settings. Users may experience slow loading times, non-responsive touch commands, or even issues related to Instagram’s camera access. Regular updates, both for the Instagram app and the iOS system, can help address many of these issues. In persistent cases, reinstalling the app might be required.

Instagram Issues on Web Browsers

While Instagram’s focus is primarily on its mobile platforms, many users access the service through web browsers. Here, troubles can arise from incompatible browser versions, poor internet connections, or problematic browser extensions. Keeping your browser up-to-date, clearing browsing data, or disabling certain extensions can often restore Instagram’s functionality. Always remember, though, that Instagram’s web version has some inherent limitations compared to its mobile counterparts.

Ways to fix instagram not working

1. Restart Your Device

  • Step 1: Press and hold the power button of your device.
  • On an iOS device, a slider will appear.
  • On an Android device, a power options menu will come up.
  • Step 2: Slide to power off on iOS or tap ‘Restart’ on Android.
  • Step 3: After your device restarts, try opening Instagram again.

2. Check Instagram Server Status

  • Step 1: Open a web browser.
  • Step 2: Visit websites like Downdetector or Outage.Report.
  • Step 3: Look for Instagram on these sites and check whether it’s down. If it is, waiting is the only solution until the issue is resolved by Instagram.

3. Log In on Other Devices

Try logging into Instagram on a different device. This can help you determine whether the problem lies with your account or the particular device.

4. Check Your Follow Limit

Instagram imposes a limit on the number of people you can follow (7,500 as of 2021). If you’re unable to follow more people, check if you have reached this limit.

5. Use Instagram on a Web Browser

If the app isn’t working, you can access Instagram via a web browser. Visit instagram.com, and log in with your account. This allows you to use basic functions of Instagram.

6. Enable Necessary Permissions


  • Step 1: Go to Settings.
  • Step 2: Scroll and tap on Instagram.
  • Step 3: Ensure necessary permissions are toggled on.


  • Step 1: Go to Settings.
  • Step 2: Tap on Apps.
  • Step 3: Scroll and tap on Instagram.
  • Step 4: Tap on Permissions.
  • Step 5: Enable the necessary permissions.

7. Check Your Device Storage

If your device is running low on storage, it could cause issues with apps. Delete unnecessary files or apps to free up some space.

8. Offload the Instagram App (For iOS)

  • Step 1: Go to Settings.
  • Step 2: Tap on General.
  • Step 3: Tap on iPhone Storage.
  • Step 4: Find and tap on Instagram.
  • Step 5: Select ‘Offload App’.
  • Step 6: Reinstall Instagram from the App Store.

9. Reinstall an Older Version of Instagram (For Android)

  • Step 1: Uninstall the current version of Instagram.
  • Step 2: Visit a trusted APK file website, like APKMirror.
  • Step 3: Download an older version of Instagram.
  • Step 4: Install the older version. Ensure to allow your device to install apps from unknown sources, if prompted.

Remember: Installing apps from unknown sources can pose security risks.

10. Disable VPN

If you’re using a VPN, it could be causing issues with Instagram. Disable your VPN and then try accessing Instagram.

11. Ensure Background Data Is Not Restricted (Android)

  • Step 1: Go to Settings.
  • Step 2: Tap on Apps.
  • Step 3: Find and tap on Instagram.
  • Step 4: Tap on Data Usage.
  • Step 5: Ensure ‘Background data’ and ‘Unrestricted data usage’ are enabled.

12. Troubleshooting Network Connection Issues

Checking Your Internet Connection

  • Step 1: Test your internet connection by opening another application or web browser. If they’re loading fine, it’s clear that the problem lies within Instagram, not the connection.
  • Step 2: If other apps or websites fail to load as well, try disconnecting from your Wi-Fi network via the settings on your device. After a moment, reconnect.
  • Step 3: If you’re using mobile data, go to your device settings, turn off the mobile data, wait for a few seconds, and then turn it back on.
  • Step 4: After reconnecting or reactivating your data, try loading Instagram again.

Understanding How Wi-Fi and Mobile Data Impact Instagram

Instagram may perform differently on Wi-Fi compared to mobile data due to bandwidth limitations or network restrictions. If Instagram isn’t functioning as expected, switch your connection mode. If you’re on mobile data, try connecting to a Wi-Fi network, and vice versa. This switch might be the solution to get Instagram running smoothly again.

13.Login Difficulties: What to Do When You Can’t Access Your Account

Forgotten Password Recovery

  • Step 1: From the Instagram login screen, tap “Forgot Password?”
  • Step 2: Input your email address or phone number associated with your Instagram account.
  • Step 3: Instagram will send an email or SMS with instructions to reset your password. Follow these instructions to create a new password and regain access to your account.

Addressing Account Suspension or Banning

Instagram might suspend or ban accounts that violate its community guidelines. If you suspect this has happened to your account, you need to file an appeal with Instagram. Go to the Instagram Help Center online, look for the appropriate category for your issue, and follow the instructions to submit an appeal. This process could take some time, so patience is key here.

14. App-Specific Troubles: Crashes and Bugs

Understanding App Updates and Bugs

Apps can sometimes crash or function improperly due to software bugs. These bugs are usually addressed in subsequent updates released by Instagram. To ensure you have the latest bug fixes and features, open your device’s app store, search for Instagram, and check if any updates are available. If they are, install the update and reopen Instagram to see if the issue is resolved.

15. Clearing Cache and Data: A Simple Solution

How and When to Clear Instagram Cache on Android

Over time, Instagram saves data on your device, and these files might cause problems. If Instagram starts malfunctioning and typical troubleshooting methods aren’t working, go to your device’s settings. Find the list of apps and select Instagram. From there, select “Storage” and then “Clear Cache.”

How and When to Clear Instagram Cache on iOS

On iOS, clearing the cache isn’t as straightforward. You’ll need to delete and reinstall Instagram. If you’re dealing with persistent problems, deleting the app (which clears cache and data) and then reinstalling it from the App Store often helps. Before you delete the app, remember to back up any essential data like drafts or unpublished posts.

16. Reinstalling Instagram: The Last Resort

Properly Uninstalling and Reinstalling Instagram

If the problem persists, a complete uninstallation and reinstallation might be necessary.

On iOS:

  • Step 1: Press and hold the Instagram app icon on your Home Screen.
  • Step 2: Click on “Remove App”.
  • Step 3: Confirm by clicking “Delete App”.
  • Step 4: Go to the App Store, search for Instagram, and reinstall it.

On Android:

  • Step 1: Go to Settings > Apps & Notifications > Instagram.
  • Step 2: Click on “Uninstall”.
  • Step 3: Confirm by clicking “OK”.
  • Step 4: Go to the Google Play Store, search for Instagram, and reinstall it.

Account Safety During Reinstallation

During this process, remember that your Instagram account is tied to your username and password, not the app on your device. As long as you remember your login details, you can delete the app without losing any of your photos, videos, or conversations.

17. Reaching Out for Help: When All Else Fails

How to Contact Instagram Support

  • Step 1: Open Instagram and go to your profile.
  • Step 2: Tap on the menu (three horizontal lines) at the top right.
  • Step 3: Tap on “Settings”.
  • Step 4: Scroll down and tap on “Help”.
  • Step 5: Select “Report a Problem”, and follow the prompts to report your issue.

Leveraging the Instagram Community for Help

You can visit Instagram’s Help Center online and browse through the topics or use the search bar to find solutions. Alternatively, forums and social media groups can also be valuable resources. Other users might have experienced similar issues and can offer advice or solutions.

Avoiding Future Instagram Problems

Regular Maintenance Tips for Instagram

  1. Regularly Update the App: Ensure your app is updated to the latest version. Updates often include bug fixes.
  2. Clear Cache Regularly: Over time, Instagram’s cache can accumulate and cause the app to slow down. Clear it in your device’s settings periodically.
  3. Check Permissions: Regularly check that Instagram has the necessary permissions enabled to work correctly.

Recognizing Warning Signs of Upcoming Issues

Signs of potential issues include the app slowing down, crashing, certain features not working, or error messages. If you notice these, try the troubleshooting tips discussed above.


The perplexing issue of Instagram not working has left users in a state of frustration and confusion. With limited access to their accounts, inability to upload photos, and inability to view their feeds, users are desperately seeking a solution. The high degree of burstiness in user inquiries indicates the urgency of the matter. Transition words, such as “however,” “moreover,” and “thus,” can help us navigate through the complexity of the situation.

However, it is important to remain calm and take necessary steps to address the issue. Checking for any network connectivity problems, clearing cache and cookies, or updating the Instagram app might prove helpful. Moreover, reaching out to Instagram’s support team or searching for community forums can provide additional guidance. Understanding the frustration users face, it becomes crucial to assist them promptly and effectively.

The puzzling situation of Instagram not working demands immediate attention. By utilizing available troubleshooting methods and seeking support from the appropriate channels, users can hopefully resolve the issue and regain full access to the platform’s features.


Why can’t I access Instagram? It’s frustrating and I need to connect with friends.

It’s possible that Instagram is experiencing technical difficulties. Try refreshing the app or website, or check if there are any reported outages. If the problem persists, contact Instagram support for further assistance.

What should I do if my Instagram feed isn’t updating? I’m missing out on important posts.

Try closing and reopening the app or refreshing the webpage. If that doesn’t work, ensure you have a stable internet connection. Clearing the cache or reinstalling the app may also help resolve the issue.

Why won’t Instagram let me upload photos? I want to share my moments with others.

Check if you have a stable internet connection and sufficient storage space on your device. If the problem persists, try updating the app or contacting Instagram support for guidance.

How can I fix the issue of Instagram crashing constantly? It’s interrupting my browsing experience.

Ensure that your app is up to date. Restart your device and try uninstalling and reinstalling the app. If the problem persists, reach out to Instagram support for further troubleshooting.

Is there a way to recover a disabled Instagram account? I’m worried about losing my content.

If your account has been disabled, you can try filing an appeal through the Instagram app or website. Provide the necessary information and explain the situation. Instagram will review your appeal and respond accordingly.

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