Origin download server not responding

Imagine this – it’s been a long day, filled with tasks and to-dos. You’ve been eyeing that new game on Origin, waiting for the perfect moment to dive into an alternate universe. The time finally arrives; you sit down, comfortable in your chair, and you’re ready to traverse digital worlds. You launch Origin, select the game, click ‘download’, and then… nothing. The words “origin download server not responding” flash on the screen, disrupting your long-anticipated journey.

This scenario may seem all too familiar to the gaming community. You’ve meticulously planned your gaming session, cleared your schedule, and set the stage. But instead of enjoying the thrill of exploration, you’re left staring at an error message. It’s like being ready for a sprint, only to stumble at the starting line.

But don’t let this hurdle deter you from your digital adventures. This article is your guide, your digital troubleshooter, ready to help you navigate the “origin download server not responding” error. It’s a deep dive into the world of Origin servers, unearthing reasons behind the issue, and more importantly, providing solutions.

Origin download server not responding

It’s time to turn that error message into a learning experience, to understand the intricacies of the digital world a bit better. With an arsenal of solutions and preventive measures at your disposal, let’s conquer this glitch together. Here’s a roadmap to a smoother gaming experience.

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Potential Causes of the ‘Origin Download Server Not Responding’ Error

Network Connectivity Issues

Network issues are among the most common triggers for the ‘Origin download server not responding’ error. If the internet connection is unstable or weak, it can lead to interruptions in the communication between your device and the Origin servers. Such situations might be due to ISP disruptions, low bandwidth, or Wi-Fi signal issues.

Firewall or Antivirus Interference

Firewall and antivirus programs are integral to your digital protection. However, in their pursuit of safeguarding your device, they might unintentionally block connections from Origin’s servers. These security tools can sometimes interpret certain activities from the Origin client as potential threats and, in response, block or limit its access to the internet.

Corrupt Installation Files

Software comprises multiple files, and every one of them is vital for its smooth operation. If any of these installation files become corrupt or damaged, it can cause various issues, including the ‘Origin download server not responding’ error. This corruption can happen due to unexpected shutdowns, hard disk problems, or malware attacks.

Outdated Software

Running an outdated version of Origin might lead to compatibility issues with the servers or the games you’re trying to download. Each update carries bug fixes, performance improvements, and sometimes, new features. Sticking with an older version might exclude you from these benefits and lead to server communication issues.

Server Downtime

Sometimes the issue lies not with your device or network, but with Origin’s servers. Scheduled maintenance, server overload, or unexpected technical problems can cause the servers to go offline temporarily. During these periods, you might face the ‘Origin download server not responding’ error.

 DNS Issues

Your Domain Name System (DNS) server might be causing problems. DNS servers are what devices use to connect to internet services. If your device’s DNS is experiencing issues, it might fail to connect to Origin’s download server.

Operating System Compatibility Issues

Your operating system (OS) might be incompatible with Origin. While Origin strives to be compatible with a range of systems, certain OS versions might have issues.

VPN Interference

If you’re using a Virtual Private Network (VPN), it could be interfering with Origin’s connections. VPNs can sometimes cause connectivity issues with certain online services.

Proxy Server Interference

If your device is configured to use a proxy server, it might interfere with Origin’s servers. This interference can be due to the proxy server’s settings or its incompatibility with Origin.

Incorrect System Date and Time

While it might seem trivial, an incorrect system date and time can cause issues with online services like Origin. These platforms rely on system timestamps for various operations, including server communication.

How to Resolve the ‘Origin Download Server Not Responding’ Error

1. Checking Your Internet Connection

  • a. Open a web browser and try visiting different websites.
  • b. If websites are slow to load or not loading at all, the issue could be your internet connection.
  • c. If possible, try to connect another device to your Wi-Fi to see if it experiences the same issues.
  • d. If your connection is the problem, try resetting your router or contact your ISP.

2. Disabling Your Firewall or Antivirus Temporarily

  • a. Open your antivirus or firewall settings.
  • b. Look for an option to disable the software. The location and labeling of this option will vary based on the software you are using.
  • c. Disable the software and try accessing Origin.
  • d. If Origin works, consider setting exceptions for Origin in your security software before enabling it again.

3. Reinstalling Origin

  • a. Go to your device’s control panel or settings.
  • b. Locate “Add or Remove Programs” or “Apps & features”.
  • c. Find Origin on the list, select it, and choose Uninstall.
  • d. Restart your device.
  • e. Download the latest version of Origin from the official website and follow the installation instructions.

4. Updating Origin

  • a. Open Origin.
  • b. Click on “Origin” in the menu bar, then select “Application Settings“.
  • c. Go to the “Updates” section.
  • d. If an update is available, you should see an option to update Origin.

5. Checking for Server Downtime

  • a. Visit DownDetector or a similar site and search for Origin.
  • b. Check recent reports to see if others are experiencing similar issues.
  • c. If many reports have been made recently, the problem might be on Origin’s end.

6. Checking DNS Settings

  • a. Go to your network settings.
  • b. Look for the option to change your DNS.
  • c. Change your DNS to use Google’s servers: and

7. Updating Your Operating System

  • a. Open your device’s settings.
  • b. Navigate to the updates section.
  • c. Check for any available updates and install them.

8. Disabling VPN

  • a. Open your VPN client.
  • b. Disconnect from your VPN.
  • c. Try accessing Origin.

9. Checking Proxy Settings

  • a. Go to your network settings.
  • b. Find the section for proxy settings.
  • c. Ensure the option to use a proxy server is disabled.

10. Correcting System Date and Time

  • a. Go to your device’s date and time settings.
  • b. Check that your date, time, and timezone are all set correctly.
  • c. If possible, set your device to automatically update these settings based on your location.

11. Resetting Network Devices

  • a. Unplug your router and modem from their power sources.
  • b. Wait for a few minutes.
  • c. Plug them back in and wait for them to reconnect to the internet.

12. Flushing DNS Cache

  • a. Press Windows Key + R to open the Run dialog.
  • b. Type “cmd” and hit Enter to open Command Prompt.
  • c. Type “ipconfig /flushdns” and hit Enter.

13. Running Origin as Administrator

  • a. Locate your Origin shortcut.
  • b. Right-click on it and select “Run as administrator“.

14. Using Origin’s Safe Mode Downloading

  • a. Open Origin and go to “Application Settings“.
  • b. Navigate to the “Diagnostics” tab.
  • c. Enable the “Safe Mode Downloading” option.

15. Disabling Unnecessary Background Apps

  1. Press “Ctrl+Shift+Esc” to open the Task Manager.
  2. In the Task Manager window, you’ll see several tabs. Click on the “Processes” tab.
  3. The Processes tab displays a list of all the running processes and applications on your system.
  4. Look through the list and identify any apps that are running in the background and are not essential for your system’s operation.
  5. Select the unnecessary app you want to disable by clicking on it.
  6. Once the app is selected, click on the “End Task” or “End Process” button, usually located at the bottom right corner of the Task Manager window.
  7. A confirmation message may appear, asking if you want to end the task. Click on “End Task” or “End Process” again to confirm.
  8. Repeat steps 5-7 for any other unnecessary background apps you want to disable.
  9. Be cautious not to end tasks or processes that are essential for your system’s operation. It’s recommended to only close apps that you recognize and are sure are not necessary.
  10. After disabling the unnecessary background apps, you should notice a decrease in system resource usage, which can potentially improve the performance of Origin and resolve the download server not responding error.
  11. Keep in mind that disabling background apps is a temporary solution. If you frequently encounter the error, consider uninstalling or disabling the unnecessary apps permanently.
  12. To prevent unnecessary apps from running at startup, you can also manage your startup programs. Open the Task Manager, navigate to the “Startup” tab, and disable any apps that you don’t need to launch automatically when your system starts up.

By disabling unnecessary background apps, you can free up system resources and allocate them to the processes and applications that are essential, including Origin. This step can potentially improve the stability and performance of Origin, allowing for smoother downloads and a better overall gaming experience.

Preventive Measures for the ‘Origin Download Server Not Responding’ Error

Taking proactive steps can help prevent the occurrence of the ‘Origin download server not responding’ error in the future. Here are some preventive measures you can follow:

  1. Keep Origin Updated: Regularly update your Origin client to the latest version. Updates often include bug fixes, security patches, and improvements to server connectivity.
  2. Maintain a Stable Internet Connection: Ensure a stable and reliable internet connection while using Origin. Avoid downloading large files or streaming content simultaneously, as it can impact the download server’s responsiveness.
  3. Manage Firewall and Antivirus Settings: Configure your firewall or antivirus software to allow Origin’s connections. Add exceptions for Origin in the software’s settings, ensuring that it can communicate freely with the server.
  4. Avoid Simultaneous Downloads: When downloading games or updates, avoid initiating multiple downloads simultaneously. This can strain the server and result in slower or unresponsive download speeds.
  5. Optimize Device Performance: Keep your device in optimal condition by regularly updating the operating system, clearing cache and temporary files, and running disk cleanup tools. A well-maintained device can contribute to better server connectivity.

The Role of User Communities in Resolving ‘Origin Download Server Not Responding’ Error

User communities play a crucial role in resolving technical issues, including the ‘Origin download server not responding’ error. These communities consist of passionate gamers who have encountered similar challenges and are willing to share their experiences and knowledge. Here’s how user communities can be helpful:

  1. Sharing Troubleshooting Tips: Members of user communities often share their troubleshooting experiences and provide tips on resolving the error. These tips may include specific settings, workarounds, or alternative methods to overcome the issue.
  2. Identifying Common Patterns: By participating in user communities, you may discover common patterns or trends related to the error. This insight can help pinpoint the root cause and identify potential solutions.
  3. Peer Support and Collaboration: User communities foster an environment of peer support, where members collaborate and offer assistance to those facing issues. Through discussions, forums, and chat platforms, you can connect with fellow gamers, exchange ideas, and receive guidance on resolving the error.
  4. Discovering Official Announcements: User communities often share official announcements from game developers and publishers. These announcements may provide insights into ongoing server maintenance, scheduled updates, or known issues that could affect server responsiveness.

Seeking Help from EA Support

If all troubleshooting attempts have been exhausted and the ‘Origin download server not responding’ error persists, seeking help from EA Support is the next step. EA Support is dedicated to assisting users with technical issues related to Origin. Here’s how to seek help:

  1. Visit the EA Help website and navigate to the Origin section.
  2. Explore the support articles and guides provided on the website. These resources often offer step-by-step instructions to resolve common issues.
  3. If the articles don’t address your specific problem, contact EA Support directly. You can initiate a live chat, submit a support ticket, or reach out through social media channels.
  4. Provide detailed information about the error, steps you have already taken to troubleshoot, and any error messages you encountered. This information will help the support team understand your situation better and provide tailored assistance.

Remember, EA Support has dedicated professionals trained to assist users with technical issues, so don’t hesitate to reach out for help when needed.


Resolving the frustrating “Origin download server not responding” error requires a combination of patience, troubleshooting, and collaboration. By following the steps provided, seeking assistance from user communities and EA Support, and implementing preventive measures, you can enhance your gaming experience on Origin. Embrace the challenge, overcome the obstacles, and unlock a world of digital entertainment.

Navigating the digital realm can sometimes be perplexing and bursting with unexpected hurdles. However, by arming yourself with knowledge and utilizing the available resources, you can conquer the server connectivity issues that hinder your gaming pleasure. Remember, persistence and a proactive approach are key.

By checking your internet connection, disabling your firewall or antivirus temporarily, reinstalling or updating Origin, and keeping an eye out for server downtime, you can troubleshoot the “Origin download server not responding” error effectively. Additionally, implementing preventive measures such as keeping Origin updated, maintaining a stable internet connection, and managing firewall and antivirus settings can help prevent future occurrences.

User communities play a vital role in resolving such errors. They offer a platform for sharing troubleshooting tips, identifying common patterns, and receiving peer support. Engaging with these communities can provide valuable insights and solutions to overcome the challenges you encounter.

In situations where self-help isn’t sufficient, seeking assistance from EA Support becomes crucial. Through the EA Help website, you can access support articles, initiate live chats, or submit support tickets. 


Why am I experiencing the “Origin download server not responding” error?

The error can occur due to network connectivity issues, firewall or antivirus interference, corrupt installation files, outdated software, or server downtime.

How can I check my internet connection to resolve the issue?

Open a web browser and try accessing different websites. If websites are slow or not loading, there might be an issue with your internet connection. Try restarting your router or contacting your Internet Service Provider (ISP).

Is it safe to temporarily disable my firewall or antivirus software?

Temporarily disabling your firewall or antivirus can help identify if they are causing the error. However, it’s important to remember that this can expose your device to potential threats. Ensure you re-enable the software after testing.

What should I do if reinstalling Origin doesn’t fix the error?

If reinstalling Origin doesn’t resolve the issue, ensure you have completely uninstalled it before downloading and installing the latest version from the official website. You can also try running the installer as an administrator.

How do I update my Origin client to the latest version?

Open the Origin client and click on “Origin” in the menu bar. Select “Application Settings” and go to the “Updates” tab. If an update is available, you will have the option to update Origin from there.

What steps can I take to prevent the “Origin download server not responding” error?

Keep Origin updated, maintain a stable internet connection, manage firewall and antivirus settings, avoid simultaneous downloads, and optimize your device’s performance.

How can user communities help in resolving this error?

User communities provide a platform to share troubleshooting tips, identify common patterns, and receive support from fellow gamers who have faced similar issues. They can offer valuable insights and solutions.

How do I seek help from EA Support for the server connectivity issue?

Visit the EA Help website and explore the Origin section. You can access support articles, initiate live chats, or submit support tickets to receive assistance from EA Support.

Are there any other common causes for the error besides network and firewall issues?

Yes, other causes include DNS issues, operating system compatibility problems, VPN or proxy server interference, incorrect system date and time, and background app conflicts.

What should I do if I encounter server downtime?

If you suspect server downtime, check social media platforms, gaming forums, or websites like Dow Detector for reports. Unfortunately, during such instances, you will need to wait until the servers are back online.

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