For millions of Americans, the United States Postal Service’s (USPS) Informed Delivery service can be an advantageous tool. This service lets post customers digitally preview their mail and manage their packages scheduled for delivery. However, some users report encountering issues like the service not working. The problem might be due to various reasons ranging from technical glitches to improper setup. In this piece, we explore a definitive guide to help you understand how to fix USPS informed delivery not working.
The first step in resolving this problem is by ensuring that you’re indeed an eligible recipient of this service. Not all ZIP codes are part of USPS’s Informed Delivery coverage thus, consider checking if your area is eligible. Also, make sure you’ve verified your account correctly with USPS. A common mishap for most users is not completing the verification process leading to the service not functioning. Log into your account and review your verification status.
Sometimes, it could be simply a technical issue beyond your control. In such cases, the USPS support team would be your best help option. Contact them by making a call to 1-800-344-7779 and explain your problem. Besides, always ensure you keep your application updated because developers often relay bug fixes and improvements through updates. Uninstalling and reinstalling the app can also solve the problem if it’s due to some corrupt data or cache within the software. At the end of the day, the most important step in troubleshooting the USPS Informed Delivery service is to remember to be patient and methodical.