Samsung has recently released the firmware update 1520 for its Frame TV, but it seems to have caused an issue with the Consumer Electronics Control (CEC) functionality. Many users have reported that after installing the update, their TV is no longer able to communicate with other devices, such as soundbars or gaming consoles, using the CEC feature.
If you are experiencing this issue, there are a few things you can try to fix it. First, you can try performing a soft reset on your TV by unplugging it for a few minutes and then plugging it back in. If that doesn’t work, you can also try resetting the CEC settings on your TV or on the connected devices. In some cases, simply reconfiguring the CEC settings can help restore functionality.
If these steps do not resolve the issue, you may need to reach out to Samsung’s customer support for further assistance. They may be able to provide additional troubleshooting steps or information about a potential future firmware update to address the problem.
In the meantime, it’s important for Samsung Frame TV users to be aware of this issue and to take caution when installing the firmware update 1520. It’s always a good idea to research any potential issues with an update before installing it, and to stay informed about any potential fixes or workarounds that may become available.