Many PlayStation 5 users are recently reporting an issue: the Ubisoft Connect not working on PS5. Here, we will focus on a potential solution that has worked for some gamers. Please note that your particular problem might be different, so this solution might not work for everyone.
Firstly, it is important to ensure that your PS5, as well as the Ubisoft Connect app, is up to date. To do this, check for system updates in the PlayStation settings and for app updates in the PS store. Secondly, try reinstalling the Ubisoft Connect app. Sometimes, corrupted installation files can cause issues with the app’s functionality. Make sure your PlayStation Network (PSN) account is linked to your Ubisoft account successfully. You can verify this on the Account Management section of the Ubisoft website.
Another plausible solution is clearing the cache of your PS5. Go to “Settings”, then move on to “Storage”, and from there, clear the cache of your PS5. Wait for a few minutes before booting up the Ubisoft Connect again. If none of these suggestions work, reach out to Ubisoft’s customer support with the details of your problem.
Remember to stay patient as technical glitches can take some time to get resolved. Remember, gaming is all about fun. Don’t let these issues deter you from enjoying your gaming experience.