A surge of complaints about TCL remote not working prompt a thorough investigation. According to an influx of TCL TV owners, they are experiencing issues where their TV remote would suddenly stop working, causing significant inconvenience and frustration. Please note that TCL is a prominent player in the smart TV market, making these widespread complaints quite surprising.
After rigorous research, several supposed reasons were identified. Some users reported a frozen TV screen, while others experienced non-responsive button inputs. One of the main findings was that this issue isn’t exclusive to TCL remotes; other TV remotes have had similar issues. It seems related to the smart TV feature, where the built-in software interferes with the remote’s function.
Furthermore, based on user feedback, some easy-to-apply solutions proved effective. Simple measures such as a basic reset of the TV, changing batteries, and even clearing TV cache have resolved the remote control issue in most instances. However, it is advisable for TCL to address this recurring problem to satisfy their customer needs better. In the meantime, customers are encouraged to contact TCL’s customer support for any unresolved issues.