Picture this: you’re finally settling in for a well-deserved evening of binge-watching your favorite series after a long day. Your snacks are within reach, your cozy blanket is draped over your lap, and you’re ready to hit play. But as you click to start the next episode, the screen goes blank and the dreaded “net::err_internet_disconnected” message appears, taunting you with its unwelcome presence. At that moment, I knew I had to take matters into my own hands, determined to overcome this digital hurdle and reclaim my evening of relaxation.
As a result, I embarked on a journey to uncover the best solutions for fixing the error, ensuring that others wouldn’t have to face the same frustration. So, if you’re tired of your streaming plans being derailed by this pesky error, you’ve come to the right place. Let’s explore the steps to take in order to conquer the net::err_internet_disconnected issue, and get you back to enjoying your online activities uninterrupted.
What is the “net::err_internet_disconnected” error?
The “net::err_internet_disconnected” error is an error message that appears in the Chrome browser when a website fails to load due to a loss of internet connection. The error message indicates that the browser is unable to establish a connection to the internet.
![net::err_internet_disconnected 1 net::err_internet_disconnected](https://i0.wp.com/exactfixproblem.com/wp-content/uploads/2023/04/neterr_internet_disconnected.jpg?resize=768%2C404&ssl=1)
Why does the “net::err_internet_disconnected” error occur?
There are several reasons why behind the error. Some of the common reasons are:
- Internet connection issues: If there is a problem with your internet connection, you may see this error message. The problem could be due to a weak Wi-Fi signal, a faulty modem or router, or a problem with your internet service provider (ISP).
- Browser issues: Sometimes, the error message may appear due to issues with the browser. It could be due to outdated browser settings, cache and cookies, or extensions that are interfering with the browser.
- Network configuration issues: Sometimes, the error message may appear due to issues with the network configuration. It could be due to a misconfigured firewall, proxy server, or DNS settings.
- Malware or virus: Malware or virus can also cause this issue. If your computer is infected with malware or virus, it can interfere with your internet connection and prevent websites from loading.
How to fix the “net::err_internet_disconnected” error?
Here are some solutions to fix the issue:
Check your internet connection:
The first step in fixing the ERR_INTERNET_DISCONNECTED error is to check your internet connection. Make sure that your computer is connected to the internet and that there is no drop in the connection. You should also check your router settings to rule out any issues with it. If your PC is on “Flight Mode”, no application will be able to connect to the internet, including Chrome. On Android devices, turning on “Flight Mode” can also cause the ERR_INTERNET_DISCONNECTED error.
Clear your browser cache and cookies:
Google Chrome:
To clear google chrome’s browsing data, do the following:
- Click on the three dots icon in the top right corner of the browser window
- Hover over “More Tools” and then click on “Clear browsing data”
- In the popup window, select the time range for which you want to clear the cache and cookies (e.g. “All time” to clear everything)
- Check the boxes next to “Cookies and other site data” and “Cached images and files”
- Click on the “Clear data” button
![net::err_internet_disconnected 2 Clear your browser cache and cookies](https://i0.wp.com/exactfixproblem.com/wp-content/uploads/2023/04/image.jpeg?resize=768%2C404&ssl=1)
Mozilla Firefox:
To clear Mozilla Firefox’s browsing data, do the following:
- Click on the three lines icon in the top right corner of the browser window
- Click on “Options”
- Click on “Privacy & Security” in the left-hand menu
- Under “Cookies and Site Data,” click on “Clear Data”
- Check the boxes next to “Cookies and Site Data” and “Cached Web Content”
- Click on “Clear”
Safari:
To clear Safari’s browsing data, do the following:
- Click on “Safari” in the menu bar at the top of the screen
- Click on “Preferences”
- Click on the “Privacy” tab
- Click on “Manage Website Data”
- Click on “Remove All” and then click on “Done”
Microsoft Edge:
To clear Microsoft Edge’s browsing data, do the following:
- Click on the three dots icon in the top right corner of the browser window
- Click on “Settings”
- Click on “Privacy, search, and services” in the left-hand menu
- Under “Clear browsing data,” click on “Choose what to clear”
- Check the boxes next to “Cookies and other site data” and “Cached images and files”
- Click on “Clear now”
These instructions may vary slightly depending on the version of the browser you are using, but the general process should be similar.
Disable browser extensions:
Browser extensions can sometimes interfere with the browser and cause the “net::err_internet_disconnected” error. Disable all browser extensions and check if the issue is resolved.
Updating Proxy Settings
Proxy settings can also cause the issue in Chrome. If you are using a software proxy to connect to proxy servers, turn it off and try connecting again. If you are using Windows “Proxy” feature, follow these steps:
- Right-click on the Windows start menu.
- Click on “Network Connections”.
- For Windows 10 users: Select “Proxy” from the left pane and switch off “Use a proxy server”.
- For Windows 11 users: You can turn off the proxy under “Manual Proxy setup”.
![net::err_internet_disconnected 3 Updating Proxy Settings](https://i0.wp.com/exactfixproblem.com/wp-content/uploads/2023/04/image-1.jpeg?resize=650%2C405&ssl=1)
After disabling the proxy, go back to Chrome and try connecting to the internet again.
Check your network configuration to ensure that your firewall, proxy server, and DNS settings are configured correctly. If you are not sure how to configure these settings, contact your IT department or ISP for assistance.
Configure the LAN Settings
To configure the LAN settings follow the steps:
- Open Control Panel: Click the Start button and type “Control Panel” in the search bar. Select the “Control Panel” option from the search results.
- Select Network and Sharing Center: Click on the “Network and Sharing Center” icon in the Control Panel.
- Click on Change Adapter Settings: In the Network and Sharing Center window, click on the “Change adapter settings” link on the left-hand side of the screen.
- Select the LAN connection: Right-click on the LAN connection that you want to configure and select “Properties” from the context menu.
- Configure IP Address: In the Properties window, select “Internet Protocol Version 4 (TCP/IPv4)” and click on the “Properties” button.
- Configure IP Address: Select “Use the following IP address” and enter the IP address, Subnet mask, and Default gateway.
- Configure DNS Settings: Enter the Preferred DNS server and Alternate DNS server addresses in the respective fields.
- Click OK: Click “OK” to save the changes and close the Properties window.
- Repeat for IPv6: If required, repeat steps 5 to 8 for “Internet Protocol Version 6 (TCP/IPv6)”.
- Restart your computer: After making changes to the LAN settings, you may need to restart your computer to ensure the new settings take effect.
Scan your computer for malware or virus:
Here are the steps to scan your computer for malware or virus:
- If you haven’t already, install reputable antivirus software on your computer. Some popular options include McAfee, Norton, and Avast.
- Before running a scan, make sure your antivirus software is up to date with the latest virus definitions. This will ensure it can detect and remove the most recent threats.
- Most antivirus software allows you to schedule a scan to run automatically at a specific time. Alternatively, you can manually initiate a scan.
- Most antivirus software offers different types of scans, such as quick scans or full system scans. A quick scan will check the most common areas where viruses and malware hide, while a full system scan will scan every file on your computer.
- The time it takes to complete a scan will depend on the size of your hard drive and the number of files it contains. You can continue to use your computer while the scan runs in the background, but it may slow down your system temporarily.
- Once the scan is complete, the antivirus software will provide a report of any threats found. If it detects a virus or malware, follow the prompts to quarantine or remove the threat.
- To prevent future infections, make sure your antivirus software is always up to date, avoid opening suspicious emails or downloading files from unknown sources, and regularly back up your important files.
It’s also important to note that while antivirus software can help protect your computer, it’s not a foolproof solution. Practicing safe browsing habits and being vigilant about potential threats is always a good idea.
Restart Your Router
To restart your router follow the below steps:
- Locate your router’s power cable and unplug it from the power source. If your router has a power switch, you can also turn it off using the switch.
- Wait for at least 10 to 15 seconds to allow the router to fully power down. This will ensure that all the temporary data and connections are cleared from the router’s memory.
- Plug the power cable back into the router and turn it on if you used the power switch. Wait for a few minutes until the router’s lights stabilize, indicating that it has fully rebooted and reconnected to the internet.
- Once the router has restarted, try connecting to the internet again to see if the issue has been resolved.
If restarting your router doesn’t fix the issue, you may need to contact your internet service provider for further assistance.
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Conclusion
The “net::err_internet_disconnected” error is a common error message that appears in the Chrome browser when a website fails to load due to a loss of internet connection. The error message can be caused by several factors, including internet connection issues, browser issues, network configuration issues, and malware or virus. To fix the error, you can try checking your internet connection, clearing your browser cache and cookies, disabling browser extensions, checking your network configuration, and scanning your computer for malware or virus. By following these solutions, you can resolve the issue and enjoy uninterrupted browsing.
FAQs
This is an error message that appears in the Chrome browser when a website fails to load due to a loss of internet connection.
The error message can be caused by several factors, including internet connection issues, browser issues, network configuration issues, and malware or virus.