Many Amazon Flex drivers have reported experiencing the “Error Loading Metadata” message while trying to access the app. This issue can be frustrating and can hinder a driver’s ability to complete deliveries and earn money. There are a few steps drivers can take to resolve this issue and get back to work.
One potential solution is to clear the cache and data for the Amazon Flex app on your device. This can often resolve any technical glitches and allow the app to function properly again. If this does not work, uninstalling and reinstalling the app may also help.
Another possible fix is to ensure that your device’s operating system is up to date. Sometimes compatibility issues can arise when using outdated software.
If the issue persists, reaching out to Amazon Flex support for further assistance may be necessary. They may be able to provide additional troubleshooting steps or escalate the issue to their technical team for further investigation.
By following these steps, Amazon Flex drivers can hopefully resolve the “Error Loading Metadata” issue and get back to delivering packages efficiently.