It is a common issue that users experience when trying to access television channels. This error refers to an interruption in the television signal and can be caused by several factors. In this article, we will explore the possible causes of error code 12 on Agile TV and the solutions to resolve this issue.
How to fix error code 12 on Agile TV
This error can be frustrating for users, as it prevents them from accessing television channels. However, there are several solutions that can help resolve this issue. Here are some steps you can take to fix this error code on Agile TV:
Poor internet connection
One of the main causes of error code 12 on Agile TV is a poor internet connection. If your internet connection is slow or unstable, it can cause problems with the television signal. To solve this problem, make sure your internet connection is fast enough and stable. You can do this by checking the speed of your internet connection and ensuring there are no connectivity issues.
Check your television antenna
Another common cause of this error is a problem with the television antenna. If the signal from your television antenna is weak or unstable, it can cause problems with the television signal. In this case, you should check your television antenna and ensure it is properly connected and oriented towards the nearest transmission tower. You may also consider upgrading your television antenna if it is old or of poor quality.
Update your Agile TV software
If you have recently updated your Agile TV, this error code may be caused by a compatibility issue. To resolve this issue, make sure your Agile TV is updated with the latest software version available. You can also try resetting the factory settings of your Agile TV to solve any compatibility issues.
Read more: Sling TV error 14-0
Contact your television provider
If none of the above solutions work, you may need to contact your television provider for further assistance. It may be necessary for the television provider to repair or upgrade their equipment to solve the problem.
Conclusion
In summary, the error code 12 can be caused by several factors, including a poor internet connection, a problem with the television antenna, a compatibility issue with the Agile TV software, or a problem with the television provider. If you experience this error, it is important to check each of these possible causes and take the necessary steps to resolve the problem. If you still have issues after trying these solutions, make sure to contact your television provider for further assistance.